How to Use CMDB Service Maps to Identify Stakeholders and Approval Paths for IT Changes
- Missing the right stakeholder in a change approval workflow is one of the most common causes of change-related incidents and
How Does Virima Support ITIL Change Management? CMDB, Impact Analysis, and ViVID Explained
Virima 6.1.1 is an ITIL v4-compliant change management platform that uses live CMDB data and ViVID Service Maps to deliver …
IT Runbook Automation in ITSM: Automating Repetitive Tasks from Password Resets to Server Reboots
IT runbook automation in ITSM eliminates the repetitive manual tasks that consume service desk capacity — password resets, server reboots, …
ITIL v4 SACM Explained: What Service Asset and Configuration Management Means for Your CMDB and Service Delivery
TLDR: SACM is the ITIL v4 practice that governs how service assets and configuration items are identified, controlled, verified, and …
CMDB Implementation: A Step-by-Step Guide
Most CMDB implementations don’t fail because of a bad tool choice. They fail because the foundational decisions were wrong before …
What Is a CMDB? A Complete Guide for IT Teams
When something breaks in your IT environment, every minute counts. You need to know which system failed, what depends on …
Top ITSM Software Platforms Compared [2026 Buyer’s Guide]
Every CIO I talk to is asking the same question right now: “Are we on the right ITSM platform?”
It’s …
![Top ITSM Software Platforms Compared [2026 Buyer’s Guide]](https://virima.com/wp-content/uploads/2026/04/Group-71-1-768x429.png)
