Plans and Pricing
Virima Discovery, CMDB, ViVID™ Service Mapping, and ITAM are included in
both tiers. No per-module fees, no cost spikes mid-contract.
Business Pro
Best for small to medium-sized businesses.
Key features
2,000 assets included; expandable up to 6,000ⓘ One asset equals one CI record in your CMDB. Every CI counts the same, regardless of source.
Native CMDB + ViVID™ Service Mapping
IT Asset Management
3 discovery app installations
Vulnerability Insights
All Integrations
Full Rest API Access
Onboarding Supportⓘ 3 hrs guided implementation services; add-on packs available
Standard Supportⓘ Submit tickets via the in-app Support Portal
Enterprise
Best for large teams needing unlimited scale.
Custom
Scoped to your asset count and needs
Key features
Everything in Business Pro
Any number of assetsⓘ Enterprise pricing is based only on server operating systems and physical devices.
Unlimited discovery app installations
Dedicated Implementation Success Manager
White Glove Concierge Service ⓘ Add-on
Private hosting / On-prem available
Onboarding Supportⓘ Custom quote
Priority Supportⓘ Same-business-day response via the in-app Support Portal
Full Feature-by-Feature Comparison
| Features | Business Pro | Enterprise |
|---|---|---|
| Discovery | ||
| IT Discovery |  | |
| Cloud Discovery | | |
| Work from Anywhere (hosted discovery app) | Add-on | 1 included, additional billed |
| Warranty Collection | | |
| Agentless IT Discovery | | |
| Agent-based (Windows, Mac, Linux) | | |
| Discovery Connectors | | |
| Discovery App Installations | 3 | Unlimited |
| CMDB | ||
| CMDB (Designed under the ITIL® framework) | | |
| 1,000+ asset types out-of-the-box (customizable) | | |
| Normalization (Business Rules) | | |
| Overviews & Pages | | |
| Saved Filters | | |
| Customize (properties, asset type, relationships, statuses) | | |
| De-Duplication | | |
| Attachments | Unlimited | Unlimited |
| Federation (multi-installation consolidation) | Unlimited | Unlimited |
| ViVID™ Service Maps | ||
| Business Service Mapping | | |
| Application Dependency Mapping | | |
| Communication View | | |
| Cloud Relationships | | |
| Network Device Dependencies | | |
| Service Topology View | | |
| ViVID™ Insights | ||
| Blast Radius | | |
| CI Incident & Changes ⓘ | | |
| Vulnerabilities ⓘ | | |
| Host down | | |
| Impacted CIs | | |
| ITAM | ||
| Hardware asset management | | |
| Software asset management | | |
| Certificate Management | | |
| Software usage metering | | |
| License management | | |
| Contract management | | |
| IT Finance management | | |
| Inventory management | | |
| Vendor management | | |
| Stockroom | | |
| Reporting | ||
| Dashboards | | |
| Report Builder | | |
| Report Library | | |
| Share and export | | |
| Workflows & Automation | ||
| Runbooks (event-triggered automation, CMDB-aware, no-code) | | |
| Business Rules (data-level conditional logic) | | |
| Integrations & API | ||
| 3rd Party ITSM Integration (bi-directional) | | |
| Full REST API Access | | |
| Bulk Export | | |
| Admin & Security | ||
| Single Sign-On (SSO) | | |
| Advanced Permissions | | |
| MFA | | |
| Site Branding | | |
| Multi-Tenant Portal |  | |
| Private Hosting / On-Prem | | Available |
| Dedicated Hosted Environment | | Available |
| Onboarding & Support | ||
| Technical Support Tier | Standard | Premium |
| 99.999% availability commitment | | |
| In-app Support | | |
| Feature Request | | |
| Dedicated Implementation Success Manager | | |
| Onboarding support | ⓘ | ⓘ |
| Assistance for Global Deployments | | |
| Whie Glove Concierge Service | | Add-on |
| Features | Business Pro | Enterprise |
|---|---|---|
| Discovery | ||
| IT Discovery | | |
| Cloud Discovery | | |
| Work from Anywhere (hosted discovery app) | Add-on | 1 included, additional billed |
| Warranty Collection | | |
| Agentless IT Discovery | | |
| Agent-based (Windows, Mac, Linux) | | |
| Discovery Connectors | | |
| Discovery App Installations | 3 | Unlimited |
| Features | Business Pro | Enterprise |
|---|---|---|
| CMDB | ||
| CMDB (Designed under the ITIL® framework) | | |
| 1,000+ asset types out-of-the-box (customizable) | | |
| Normalization (Business Rules) | | |
| Overviews & Pages | | |
| Saved Filters | | |
| Customize (properties, asset type, relationships, statuses) | | |
| De-Duplication | | |
| Attachments | Unlimited | Unlimited |
| Federation (multi-installation consolidation) | Unlimited | Unlimited |
| Features | Business Pro | Enterprise |
|---|---|---|
| ViVID™ Service Maps | ||
| Business Service Mapping | | |
| Application Dependency Mapping | | |
| Communication View | | |
| Cloud Relationships | | |
| Network Device Dependencies | | |
| Service Topology View | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| ViVID™ Insights | ||
| Blast Radius | | |
| CI Incident & Changes ⓘ | | |
| Vulnerabilities ⓘ | | |
| Host down | | |
| Impacted CIs | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| ITAM | ||
| Hardware asset management | | |
| Software asset management | | |
| Certificate Management | | |
| Software usage metering | | |
| License management | | |
| Contract management | | |
| IT Finance management | | |
| Inventory management | | |
| Vendor management | | |
| Stockroom | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| Reporting | ||
| Dashboards | | |
| Report Builder | | |
| Report Library | | |
| Share and export | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| Workflows & Automation | ||
| Runbooks (event-triggered automation, CMDB-aware, no-code) | | |
| Business Rules (data-level conditional logic) | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| Integrations & API | ||
| 3rd Party ITSM Integration (bi-directional) | | |
| Full REST API Access | | |
| Bulk Export | | |
| Features | Business Pro | Enterprise |
|---|---|---|
| Admin & Security | ||
| Single Sign-On (SSO) | | |
| Advanced Permissions | | |
| MFA | | |
| Site Branding | | |
| Multi-Tenant Portal | | |
| Private Hosting / On-Prem | | Available |
| Dedicated Hosted Environment | | Available |
| Features | Business Pro | Enterprise |
|---|---|---|
| Onboarding & Support | ||
| Technical Support Tier | Standard | Premium |
| 99.999% availability commitment | | |
| In-app Support | | |
| Feature Request | | |
| Dedicated Implementation Success Manager | | |
| Onboarding support | ⓘ | ⓘ |
| Assistance for Global Deployments | | |
| Concierge Service | | Add-on |
Trusted by leading organizations
— Testimonials
What our customers are saying
It Just Works
“Virima’s integration with ServiceNow has allowed us to enhance and fully integrate our CMDB into all of our ITIL processes. The seamless integration gives us the ability to leverage the best of both Virima and ServiceNow.”
Keith Lee
VP Disaster Recovery and IT Risk · The Bancorp
Finally, a CMDB that Delivers on its Promise
“We use VIRIMA as our CMDB software to gather information from all our network devices such as servers, desktops, and laptops. The Discovery part of the software is very intuitive and works perfectly. We use it to manage and track assets.”
Christopher Rodriguez
IT Asset Manager · Healthcare and Biotech
Visibility Auditors Trust
Robert Hanson
IT Manager and Director · US-Based bank
— Frequently asked questions
Straight Answers
on Pricing
What is an asset?
An asset is one standalone configuration item (CI) in your Virima CMDB. Each CI counts once, whether Virima discovers it, a third-party tool discovers it, you import it, or you create it manually. Examples of assets include:
- Servers: physical servers, virtual machines, and hypervisor hosts
- Cloud resources: compute instances (such as AWS EC2 or Azure VMs), databases, and security groups
- Network devices: switches, routers, firewalls, and load balancers
- Storage
- End user devices: desktops and laptops
- Edge devices: printers, IP phones, and IoT devices
- Major software: SQL, Oracle, proprietary
- Web and application servers: IIS, Apache
- Enterprise services
What doesn't count as an asset?
These don’t count toward your asset total:
- Hardware components of a CI, such as hard drives, memory, and peripherals
- Operating systems
- Installed software (unless promoted to major software)
- Certificates
You choose what to track. If you promote a component or a software item to a standalone CI, it counts as an asset. Enterprise plans are metered differently. See “How are Enterprise plans priced?”
How many assets will I need?
Talk to us. We’ll estimate your count from your environment and recommend the right plan.
How does Business Pro pricing work?
Business Pro pricing depends on the number of assets in your Virima CMDB. The plan starts at 2,000 assets and can expand up to 6,000 assets. There’s no seat licensing, so your whole team gets access to Virima, with permissions set by role. Hardware and software records in Virima ITAM count only when they also exist as CIs in the CMDB.
Some organizations choose the Enterprise plan with fewer than 6,000 assets, for example when they need more than three Discovery App installations, private hosting or on-prem deployment, or a dedicated Implementation Success Manager.
Talk to us. We’ll review your environment and recommend the right plan.
How are Enterprise plans priced?
For simplicity, Enterprise plans are priced based on only a few asset/CI types: number of server operating systems and all physical devices. All other asset/CI types are included so there is no hassle trying to figure out how many hypervisor and cloud resources, major software, applications, websites, etc. you are likely to have. We know those can be hard to account for when you have hundreds or thousands of them, and they constantly change, so we made it a lot simpler to size the right plan. Just like with the Business Pro plan, we think this is simple enough but if you still have questions or want a quote, talk to us.
What is the difference between Business Pro and Enterprise?
Both plans run on the same Virima platform and include the native CMDB with ViVID™ Service Mapping, IT Asset Management, Vulnerability Insights, all integrations, and full REST API access.
The plans differ in scale, support, and deployment options.
Business Pro fits small and midsize environments. It includes 2,000 assets, expandable up to 6,000 without changing plans, plus three discovery app installations, standard support through the in-app Support Portal, and three hours of onboarding consultation.
Enterprise fits larger environments and teams. It has no cap on total CMDB assets and adds unlimited discovery app installations, a dedicated Implementation Success Manager, priority support with same-business-day response, and private hosting or on-prem deployment. Onboarding is scoped to your specific requirements.
What happens if we go over our Business Pro asset count?
Your service continues. Discovery keeps running, and your data stays in the CMDB.
If you pass your included assets, we’ll help you choose one of three paths:
- Lower your count. Mark retired items as decommissioned, tune discovery scans and data imports, or set business rules so only the CIs that matter reach the CMDB.
- Add capacity. Expand up to 6,000 assets, and we’ll prorate your billing to right-size your plan.
- Past 6,000 assets, Enterprise is the right plan.
How does billing work?
Both plans are annual subscriptions, billed once a year in advance. Enterprise customers can discuss multi-year terms during the quote process. We have flexible payment options.
Is ViVID™ Service Mapping included?
Yes. ViVID™ Service Mapping is included in both Business Pro and Enterprise, not an add-on.
Incident and Change overlays on your service maps require a supported ITSM integration. See ITSM integrations for supported platforms and what each one enables.
Using a different ITSM platform? Tell us which one. We review new integrations based on customer demand.
What does onboarding support include?
Onboarding support gets Virima running in your environment and producing data. Our team works with yours to configure discovery, connect your ITSM platform, and build and map your first CIs.
Business Pro includes three hours of professional consultation, and you can add more hours in add-on packs. Enterprise onboarding is scoped to your environment and quoted separately.
Can we try Virima before we buy?
Yes. Our free trial is a guided Proof of Value in your own environment.
Request Free Trial. Want to see Virima first? Schedule Demo with a product expert.
Can we buy a single module, such as ITAM or discovery?
The Business Pro plan is only offered as a full package that includes Discovery, CMDB, ViVID™ service mapping and ITAM. Enterprise plans allow for some à la cart customization but Discovery, CMDB and ViVID are always included.
Does Virima support on premise deployments and air-gapped environments?
What is a Discovery App installation?
The Discovery App runs agentless discovery across your on-premises and cloud environments. It also collects scan data from Virima Discovery agents.
You install each Discovery App on a Windows server you own and control. Your discovery credentials are encrypted and stay on that server, inside your environment. The app sends scan data securely to the Virima cloud, where it is processed into your Virima instance.
Discovery App installations are included at no charge. Business Pro includes three, which covers most small and midsize environments. Enterprise includes unlimited installations for large or highly segmented networks.
Talk to us about your network layout and scan frequency. We’ll recommend how many Discovery Apps you need.
Are ITSM integrations included in the Business Pro plan?
Yes. Both plans include our out-of-the-box ITSM integrations, with bidirectional sync for popular ITSM platforms including ServiceNow, Ivanti, Halo, Xurrent, Jira Service Management, and TeamDynamix.
Virima sends CI and relationship data to your ITSM platform. Your incident and change records flow back into Virima, where they power the ViVID™ Service Mapping overlays.
Using a different ITSM platform? Tell us which one. We review new integrations based on customer demand. You can also build your own integration with our REST API.
Can we buy through a reseller?
Yes. Virima works with solution partners, distributors and resellers across North America, Europe, Australia and New Zealand, and Africa and the Middle East. See our partners to find one near you.
Interested in becoming a Virima partner? Join Partners Program
How long does implementation take?
Most customers see meaningful discovery results and relationship maps within their initial 60-minute onboarding session. Full production deployment depends on environment size and complexity. The good news is we have the team to help you realize value quickly. Schedule Demo to scope an implementation plan for your environment.
— Get started
Move faster. Act safely.
without platform lock-in.