5 K26 Takeaways for IT Directors Who Couldn’t Make It to Vegas
Knowledge 2026 ran May 5-7 in Las Vegas. Three days, thousands of sessions, and more AI announcements than any IT …
Device42 vs Virima: Head-to-head Comparison For ITSM Success
ITSM is the backbone of service management ITSM. It helps you run IT in a smooth and simple way. It …
How Mapping Applications Enhance ITSM Processes
Picture your entire IT infrastructure on a single screen: every server, application, database, and network link visible with its connections. …
The Most Impactful Jira Service Manager Tool Examples: Virima
Jira Service Management (JSM) is a solid service management itsm platform for service delivery, supporting teams that manage customer requests, …
Maximizing IT Service Performance With Integrated ServiceNow ITSM and CMDB Solutions
ServiceNow offers two core solutions for managing IT services and infrastructure: the Configuration Management Database (CMDB) and the …
CSDM 5.0 Audit: The Hardest Work No One Talks About at K26
Across three days in Las Vegas, keynotes, breakouts, demos, and the expo floor, the conference was almost entirely occupied by …
Top CMDB Tools For Turbocharging Your ITSM Efforts
Your IT environment changes daily. New servers spin up, software gets patched, and network configurations shift. Without a reliable Configuration …
BMC Remedy CMDB: Features, Benefits, and Alternatives
BMC Remedy CMDB has been around for over two decades. However, BMC is now shifting toward its cloud-based Helix platform. …
Before You Run AI Agents on ServiceNow, Answer These 5 Questions About Your CMDB
ServiceNow Knowledge 2026 marked a clear shift: agentic AI crossed from pilot to production mandate across enterprise IT. Bill McDermott’s …
