Reduce IT Downtime: Your Essential Guide with Virima
Uptime Institute’s 2024 Annual Outage Analysis found that the majority of significant IT outages trace back to configuration errors and …
Jira Service Management Integrations: Unlocking the power of ViVID™ visualization
The Visibility Problem Most ITSM Teams Face
Most IT teams working in Jira Service Management make decisions from incomplete information. …
How IT Visibility Powers Business Service Management
IT visibility means having an accurate, up-to-date picture of every asset, application, and dependency in your environment. It tells you …
IT Visibility Business Service Maps: 9 Best Practices for Accuracy
What Makes IT Visibility Business Service Maps So Important?
Modern IT environments run on relationships. Applications depend on servers. Servers …
Strengthening ServiceNow Service Management with Virima
ServiceNow Service Management is an ITIL-aligned platform that routes, prioritizes, and automates IT workflows across incident, problem, change, and configuration …
Hardware and Software Asset Management with Virima
What is IT asset management?
IT asset management (ITAM) is the systematic process of maintaining, upgrading, and disposing of technology …
Why a Global Entertainment Giant Chose Virima Over the ServiceNow ITSM Platform
This problem is more widespread than it looks. Gartner found in February 2025 that 63% of organizations either do not …
Application Dependency Mapping in Excel vs. Discovery-Driven Mapping: What IT Teams Need to Know
Your change window is tonight. The CAB asks which services share the database you plan to patch. The Excel map …
Why is CMDB business service mapping critical for IT management?
Understanding CMDB Business Service Mapping
In the context of the CMDB, business service mapping is the process of defining hierarchical …
