Increase Service Availability with ViVID™
Prevent Outages. Plan Smarter. Fix Faster.
ViVID™ maps your entire infrastructure, dependencies, and change impact in real time — so SREs, IT Ops, and change managers can prevent outages and recover faster from disruptions.
The Challenge
Why Service Availability Remains a Struggle for IT Teams
- Limited understanding of what’s impacted
- Outdated or incomplete CMDB data
- Understanding the true root cause of an incident
- Tracking recent changes and configuration issues
- Siloes across teams and unclear asset ownership
All of this leads to:
Lower service availability
Higher change failure rates
Longer recovery times (MTTR)
Reduced business confidence in IT
How ViVID™ Streamlines Incident Response
changes. When something does go wrong, teams can quickly identify what
failed, what changed, what else is impacted, and who owns the fix, reducing
downtime and speeding up recovery.
Unified Discovery (Always-On Visibility)
Powered by Virima Discovery, ViVID™ ensures your asset data is accurate and up to date — across on-prem, cloud, and hybrid environments. Spot aging infrastructure, unsupported assets, or changes that could impact availability before they cause issues.
Accurate, Visual CMDB
ViVID™ enhances your CMDB with visual context, not just a list of assets. You can see how configuration items relate to services, how recently they’ve changed, and where potential risks or single points of failure exist.
Dynamic Service Mapping
ViVID™ maps upstream and downstream dependencies automatically, so you can understand how each change could impact availability. Spot weak links, plan redundancy, and reduce the likelihood of cascading service failures.
ITSM Integrations
ViVID™ integrates with leading ITSM platforms, so incident, change, and asset data are all unified, enabling smarter decision-making and faster action when services are at risk.
Benefits
Reduce unplanned downtime with better change planning and visibility
Lower change failure rates by understanding dependencies before making updates
Design more resilient services with visual mapping and redundancy awareness
Spot availability risks early — from aging infrastructure to single points of failure
Achieve shorter recovery time whenever unexpected power outages do occur
Top Brands Trust Virima
Top Brands Trust Virima
Industry leaders trust Virima to provide the capabilities they need to keep their IT management systems
up and running and their operations performing smoothly.
Testimonials
Robert Hanson
IT Director for
a US bank
Auditors are all about evidence. One focus area is data flow. They like to see which systems are talking to which systems – from our core system up to our client-delivery systems like Internet Banking, Mobile Banking, and ATMs, and all points in between, with a focus on the types of communication.
Equipped with the complete picture of our infrastructure and data flow through ViVID™, we now have the insights for our business continuity model to prioritize availability and quickly restore business-critical services that are most impactful to our customers.
There’s always something out there you’re unaware of that’s communicating, and I think that’s the whole beauty of ViVID™. It’s that whole process, identifying everything that’s communicating to everything. And when the auditors or regulators can see the workflow’s automation and what we can accomplish without human intervention, they love it.
Ready to Increase Service Availability with ViVID™?
help your team prevent downtime and recover faster.