Trusted Runtime Truth for Agentic IT

Most IT teams only find out what went wrong after something already has. That’s not an IT problem — it’s a context problem. Virima gives you live, explainable context — what exists, how it’s connected, what changed, what could break, and who owns it. So your team is always ready, never caught off guard.
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Built to work with your stack

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— Why trusted runtime truth changes everything

AI agents fail when your IT infrastructure data is stale, fragmented, and disconnected from service impact.

Every AI agent and automation workflow depends on real-time, accurate data about your IT infrastructure. Without it, agents act on incomplete inventories, undocumented configurations, stale relationships and dependencies, and outdated ownership records.

Vivid service mapping

— The trusted runtime truth layer

Three pillars for
every IT action

Three pillars background image
Discover

01 Discover with Authority

Track where every attribute originated, catch stale records before they compound, and let Virima resolve source conflicts automatically — so the data your AI agents rely on is trustworthy, not just available.

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Understand

02 Understand in Context

Virima connects assets to services, dependencies, ownership, change history, vulnerabilities, and blast radius. This moves the conversation from visibility to live, discovery-sourced intelligence — the kind that drives real decisions.

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Govern

03 Govern Every Action

Virima makes trust visible. Explainability, change approval workflows, role-based access controls, secure discovery, and auditability — so every human and AI action is backed by verifiable, explainable discovery data.

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60min

Time to First Map

100%

Attribute authority

0

Duplicates
One scan discovers your assets, populates your CMDB with high-authority data, and
maps every dependency and relationship — streamlined from start to finish.

— Product capabilities

Everything needed for trusted
runtime truth — built to fit your stack

vivid-product-c
Flagship

Dynamic service mapping

Dependency maps that stay current as
infrastructure changes. Impact path tracing,
blast-radius visibility, and change risk
context — so you know what could break
before it does.

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Discover

IT Discovery

Agent and agentless multi-protocol discovery across on-prem, cloud, and hybrid estates. Attribute-level authority with full source traceability and conflict resolution.

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CMDB

Automated CMDB

Live, reconciled configuration records populated from authoritative multi-source discovery. CMDB health scoring and CI lifecycle tracking from deploy through decommission.

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IT Asset Manager

ITAM

Hardware and software lifecycle tracking with license compliance, end-of-service alerts, and asset financial visibility. The authoritative asset record AI agents need to govern licenses safely.

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ITOM

ITOM

Streamline service delivery, change management, and problem management with contextualized visibility across your IT environment.

Explore ITOM
Integrations & Connectors

Integrations & Connectors

Works with ServiceNow, Jira, Ivanti, Halo, Hornbill, Okta, LogicMonitor, SolarWinds, and more — feeding your full stack with live, governed operational context without locking you in.

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— Virima · See what you're missing

The agentic IT era
runs on runtime truth.

Not ticket history, not manual CMDB maintenance.

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— Built for the modern IT organization

Runtime truth for every IT team,
every platform, every decision.

CTO

CIO / CTO

Start here
Give AI agents and every IT platform the live, governed runtime truth they need to act safely without being tied to one platform or creating another data silo. High-frequency discovery cycles keep your CMDB up-to date. ViVID™ service maps show blast radius before changes go live. And every CI traces back to its discovery source, so when your teams act, they act on evidence, not assumptions.
Govern

CISO

Secure every action with trusted runtime truth. Virima provides discovery, vulnerability, surface area, and policy monitoring — with SOC 2 Type 2 and ISO/IEC 27001:2022 certifications.
ITOM

IT Operations

Recover faster with context, not guesswork. Virima connects service impact, blast radius, and ownership so triage is based on live, authoritative data — not stale records.
IT Asset Manager

IT Asset Manager

AI-native ITAM starts with authoritative assets. Virima reconciles every source into the trusted record AI agents need — accurate inventory, financial visibility, license compliance, and end-of-life tracking across every asset class.

Git

Infrastructure / SRE

Discover with authority across every protocol. Reduce toil with live dependency and blast-radius context. Know what could break before automation acts.

— Trust & Security

Independently verified.
Enterprise-ready.

aicpa-soc

SOC 2 Type 2

CERTIFIED

Independently audited security controls that meet enterprise governance and compliance standards.

iso-27001

ISO/IEC 27001:2022

CERTIFIED
Independently certified information security management — audited against the world’s most recognized standard for data protection.

— Testimonials

What our customers are saying

It Just Works

“Virima’s integration with ServiceNow has allowed us to enhance and fully integrate our CMDB into all of our ITIL processes. The seamless integration gives us the ability to leverage the best of both Virima and ServiceNow.”

Keith Lee

Keith Lee

VP Disaster Recovery and IT Risk · The Bancorp

Finally, a CMDB that Delivers on its Promise

“We use VIRIMA as our CMDB software to gather information from all our network devices such as servers, desktops, and laptops. The Discovery part of the software is very intuitive and works perfectly. We use it to manage and track assets.”

Christopher Rodriguez

Christopher Rodriguez

IT Asset Manager · Healthcare and Biotech

Visibility Auditors Trust

“Auditors demand clear evidence of data flow and system communications. With ViVID™, we have complete visibility into every connection, helping us strengthen business continuity, prioritize critical services, and deliver the transparency auditors value.”
Robert Hanson

Robert Hanson

IT Manager and Director · a US-based Bank

— Frequently asked questions

Trusted Runtime
Truth for Agentic IT

What is "Trusted Runtime Truth"?

Trusted Runtime Truth is live, authoritative operational data that IT teams can rely on before they act — covering what exists, how it’s connected, what changed, and who owns it. It differs from a CMDB snapshot or aggregated workflow history because it is governed by policy, traceable to its source, and validated through regular discovery scans across your estate. Virima delivers Trusted Runtime Truth through multi-source discovery across on-premises, cloud, and hybrid environments.

Virima delivers Trusted Runtime Truth for IT operations — live, governed, traceable data about what exists in your IT environment, how assets connect, what changed, and what could break. IT teams use Virima to act with confidence before making changes, running audits, or deploying AI agents across hybrid infrastructure.

Virima is built for enterprise IT teams managing complex hybrid environments, including IT Operations, ITAM, Infrastructure, and compliance and GRC leaders who need governed operational context for audit readiness. If your team needs accurate, explainable asset and service data to support ITSM workflows, Virima is built for that environment. Unlike platforms that depend primarily on manual imports or agent-forwarded records, Virima runs its own agent-based and agentless multi-source discovery — so the records in your CMDB reflect your live estate, not just what was last manually entered.
A CMDB stores records. Virima adds four things CMDB records alone cannot provide: freshness validation and source traceability that makes confidence in data explicit; live service dependency context including blast radius, ownership, and change impact; policy rules that flag non-compliant configuration states before a change is approved; and explainability that traces every data point back to its discovery source. The CMDB is the foundation. Virima is the governance and context layer on top of it.
Virima augments your existing ITSM rather than replacing it. It enriches the configuration data inside platforms like ServiceNow, Jira, Ivanti, and others with Trusted Runtime Truth built from live discovery — reducing duplicate records, closing data gaps, and making asset and service data more accurate and actionable. Your ITSM workflows remain intact; Virima improves the data quality those workflows depend on.

Because the estate is heterogeneous. Most enterprises run multiple ITSM tools, multiple discovery sources, and multiple cloud environments. Platform-native AI can only see what the platform can reach. Virima delivers trusted runtime truth across the whole estate and feeds your ITSM — ServiceNow, Jira, Ivanti, Halo, Xurrent, Hornbill, TeamDynamix, and more — without locking the context layer to one vendor.

ViVID™ (Virima Visual Impact Display) is Virima’s service dependency visualization engine. It renders dynamic, interactive maps that show how IT assets connect, which services they support, and the impact scope of any change or incident — including overlays for active incidents, open changes, and vulnerabilities sourced from live ITSM data. ViVID™ turns discovery data and service definitions into visual Trusted Runtime Truth, giving every team involved in a change or incident immediate context on what is at risk.

Virima runs discovery on a cadence you define — high-frequency cycles for environments that change often, down to weekly sweeps for stable areas. You control the schedule for each environment segment independently, so your most dynamic infrastructure is scanned on the tightest cycle. Virima supports both agent-based and agentless discovery methods, and most enterprise deployments use a combination of both depending on environment type and access requirements.

Virima holds SOC 2 Type 2 and ISO/IEC 27001:2022 certifications, both independently audited and validated against internationally recognized standards. These certifications give procurement, security, and compliance teams the audit evidence they need to approve a discovery layer with access to the full IT estate — without creating new governance risk.

— Get started

Move faster. Act safely.

Get live, explainable runtime truth across your entire estate —
without platform lock-in.
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