What Is an IT Risk Register and How Does Virima Connect Risk to Change Management and Projects?
Virima’s IT risk register provides a centralized, structured record of all technology risks — serving as a risk register for …
Does Virima Have a Self-Service Portal? Service Catalog, Knowledge Base, and Request Fulfillment Explained
Virima’s self-service portal gives employees direct access to IT services, Virima’s self-service portal gives employees quick access to IT services …
IT Self-Service Portal: How to Reduce Help Desk Volume with a Service Catalog and Knowledge Base
Description
An IT self-service portal reduces help desk ticket volume by giving employees direct access to services, knowledge articles, and …
Does Virima Integrate with Xurrent? How Incident and Change Data Flows Between Systems
Xurrent users searching for an automated CMDB and service mapping solution frequently ask whether Virima integrates with Xurrent and what …
How Does Virima Connect ITSM Incident Management to CMDB? A Practical Guide
Connecting incident management to the CMDB is a core ITIL v4 requirement — but in practice, it is one of …
How to Prevent Duplicate CIs and Sync Errors in ServiceNow CMDB Integration
TLDR
- Duplicate CIs in ServiceNow CMDB, often referred to as ServiceNow CMDB duplicate CIs, originate from multiple discovery sources,
The top five insights from Gartner IOCS 2025
Gartner’s IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference has always been a useful barometer for where IT operations priorities …
