Ivanti and Virima have partnered to bring automated data center and cloud discovery with service mapping to the Ivanti Neurons IT automation platform. With Ivanti Neurons for Discovery with Service Mapping, Ivanti and Cherwell ITSM customers get a seamless way to keep their CMDB accurate across on-premise and cloud assets, backed by Virima’s automated service mapping and Visual Impact Display (ViVID™) for faster incident response and safer change management. To learn more, contact us or your Ivanti sales team.

Virima and Halo have partnered to bring automated discovery and service mapping to the highly flexible Halo platform. Halo delivers all-inclusive, ITIL-aligned IT support out of the box, and customers can now add Virima’s CMDB automation and full ViVID™ experience for more streamlined change, incident, and problem management. Halo customers can purchase Virima directly through Halo and its partners. To learn more, contact us or your Halo representative.

Virima and TeamDynamix have partnered to bring discovery-sourced CMDB data and ViVID™ service maps directly into the TeamDynamix platform. The no-code integration syncs bi-directionally in minutes — no engineering project required — giving TeamDynamix customers real, discovery-backed CI relationships instead of manually maintained records, plus visual maps that overlay live incidents and changes for faster root cause analysis and lower MTTR. To learn more, contact us or your TeamDynamix representative.
Xurrent (formerly 4me) is a cloud-native service management platform that combines ITSM, ESM, and SIAM in a single system, letting organizations manage internal teams and external suppliers from one place. It helps businesses of every size simplify and optimize their IT processes so teams can focus on delivering value instead of managing tools. Xurrent’s scalable, configuration-light approach makes it a natural fit for organizations looking to achieve operational excellence without heavy overhead.

The Virima and Jira Service Management integration brings Virima’s hybrid discovery, fully visualized CMDB, service mapping, and Visual Impact Display (ViVID™) directly into Jira. Teams get a real-time, accurate view of their infrastructure and application dependencies without leaving their existing workflow, helping them speed up incident resolution, reduce failed changes, and streamline configuration management. It’s a natural fit for Atlassian shops that want CMDB accuracy without adding another siloed tool.

Hornbill is a no-code enterprise service management platform built to make life at work simpler for every team that supports employees, including HR, IT, and other supported services. Rather than quarterly or annual releases, Hornbill ships new features every week with no downtime or disruption, helping customers move toward an autonomous service ecosystem. That continuous-improvement approach is why Hornbill customers stay longer and why the company is regarded as one of the most responsive vendors in the market.

North America

Flycast Partners brings deep, cross-domain expertise in Service Management, Asset Management, Secure Remote Access, Endpoint Management, Security Patching, Identity and Automation, and Desktop Management. Rather than spreading themselves thin, the Flycast team focuses on finding and representing best-in-class technologies, then backing them with the hands-on resources customers need to succeed. That combination of curated technology and dedicated delivery makes Flycast a trusted partner for organizations modernizing their IT processes and projects.

North America

Founded in Montreal in 2005 by Xavier Bougot and Olivier Botz, FMX Solutions delivers ITSM and Enterprise Service Management solutions built around each client’s specific needs. Over nearly two decades, FMX has extended its reach across North America while maintaining the same commitment to understanding each organization’s unique goals before recommending a solution. That client-first approach has driven sustained, consistent growth, and FMX continues to expand its footprint as the ITSM landscape evolves.

North America

Kifinti — Maltese for “how are you” — is entirely focused on helping organizations deliver more effective service through the disciplined implementation of best practices like ITIL, COBIT, and ISO 9000. Their consultants bring considerable experience transforming organizational processes for clients of similar size and scope across both public and private sectors. Kifinti pairs proven methodology with hands-on technology implementation, giving clients a clear, practical path to mature service management.

North America

OBETEC is a cybersecurity and compliance advisory firm offering services that span the full risk lifecycle, from penetration testing, asset inventory, and vulnerability management to risk assessments, GRC program development, and incident response planning. Every engagement is tailored to the client’s specific needs, with particular expertise helping organizations meet regulatory frameworks such as ISO 27001, SOC 2, NIST CSF, HIPAA, CMMC, PCI DSS, and NERC CIP. OBETEC gives clients confidence that their security posture will hold up under scrutiny.

North America

Liquid PC is a women-owned global distributor and trusted advisor to a wide range of software and hardware companies, headquartered on the seacoast of Portsmouth, New Hampshire. What began as a five-person team serving a single reseller has grown into a team of more than thirty professionals supporting over fifty resellers worldwide, with more than 20% year-over-year growth since 2012. Their large warehouse and drop-ship capabilities make them a dependable logistics partner as well as a distributor.

ANZ

StreamLine Partners brings together a team of consultants with deep experience across Service Management and Operational Tooling, spanning Enterprise IT Outsourcing, IT Operations Management, Tools Strategy, Delivery, Operations, and Support. As a Virima reseller and MSP partner across Australia and New Zealand, StreamLine delivers best-of-breed, automated, and integrated Service Asset and Configuration Management solutions built around one goal: making IT simpler for the businesses they serve.

ANZ

Service Dynamics focuses on improving digital employee experience and IT service management as a multi-platform, multi-service Enterprise Service Management specialist. Their portfolio spans ITSM and ESM, Discovery and IT Asset Management, and line-of-business solutions including Facilities, Field Services, Customer Service, and HR Service Management. Local experts skilled in ServiceNow, Ivanti, Cherwell, Halo, Jira Service Management, and Virima help clients build the systems, processes, and workflows needed to deliver consistently high-quality service experiences.

North America

StrataCom has provided IT Service Management professional services and consulting to enterprise-level clients since 1997, helping them move from concept to reality with proven, dependable solutions. Their consulting practice centers on Atlassian’s Jira Service Management, Ivanti’s Neurons for ITSM, and legacy Cherwell Service Management, giving clients a wide range of process and technical expertise to draw on. Nearly three decades of focus in this space makes StrataCom a seasoned guide through complex ITSM transformations.

EUROPE

Timeware set out to add tangible value to the relationships between companies, their markets, and their customers, and today helps organizations modernize, automate, integrate, and secure their core IT and business operations. Headquartered in Milan with a team of more than 75 professionals, Timeware brings deep expertise in Ivanti Software across three dedicated business units: Digital Transformation, Data Management & AI, and Customer Engagement Solutions.

North America

Obelisk Technology specializes in IT network and cybersecurity consulting, delivering deep expertise, objective insight, and a tailored, collaborative approach to help clients face the future with confidence. Their services span technology, security, risk, compliance, and internal IT audit, addressing some of the most critical problems enterprises face today. Obelisk leverages Virima’s automated discovery and service mapping to rapidly build the intelligence it needs to respond decisively to client challenges.

Africa & Middle East

Adaptive Dynamics is a value-added reseller and implementation partner specializing in business process automation across Africa and the Middle East. For over 15 years, the company has helped mid-to-large enterprises modernize IT operations through Ivanti’s ITSM and ITAM solutions, rapid HaloITSM service desk rollouts, and Agiloft contract lifecycle management. Their certified consultants deliver ITIL-aligned service desks, CMDB and discovery, self-service portals, and license compliance tracking, giving CIOs and IT managers full lifecycle visibility and operational control.
Africa
Blue Turtle is a leading South African enterprise technology company with over 20 years of experience delivering cybersecurity, automation, data management, and infrastructure optimization solutions. A Level 1 B-BBEE supplier headquartered in Halfway House, Gauteng, Blue Turtle serves more than 300 customers across Africa, helping them navigate cloud adoption and digital transformation with a focus on IT risk, security, and business service management. Their tailored, cost-effective solutions bring international best practices to organizations throughout the continent.

Europe

Revo SM Group began in 2015 as a small UK company helping businesses implement the 4me (now Xurrent) service management platform, and has since expanded into a full-service ITSM and ESM consultancy. Revo’s team designs and manages support platforms, builds custom integrations and automations, and helps organizations of every size — from local councils to global manufacturers — get more value from their service management investment. A certified G-Cloud 14 supplier, Revo partners with Xurrent, Workato, Halo, and Virima to deliver end-to-end workflow solutions.

Australia, UK, North America

Process Panda is a dedicated Halo reseller and implementation partner serving customers across Australia, the UK, and North America. The company sells and supports Halo exclusively, believing that once organizations experience Halo’s all-inclusive licensing, AI-powered ITSM, and codeless workflow engine, no other platform compares. That focus has earned Process Panda a 99.9% customer retention rate upon renewal. Clients including Sky TV, Suzuki, and Cardiff City Council rely on Process Panda to modernize their service management with Halo’s unified ITSM, ESM, and CMDB capabilities.

Europe

Kompaneers is a Hamburg-based IT management consultancy helping mid-sized enterprises across Germany optimize IT service management, drive digital transformation, and navigate organizational change. Their team combines ITSM/ESM strategy and implementation with Microsoft Solutions, change management, and HR/communications expertise, taking a one-stop approach that connects IT, process, and people. Kompaneers works with clients including Josephs-Hospital, Ahorn Gruppe, and Schwartauer Werke, and partners with leading platforms such as Xurrent, Halo, Ivanti, and Atlassian.

North America
Presidio is a US-based digital transformation and AI consulting firm that helps enterprises modernize infrastructure, secure their environments, and put technology to work at scale. With more than 3,500 certified engineers and elite partnerships across AWS, Microsoft, Cisco, Dell, NVIDIA, and Anthropic, Presidio spans strategy, implementation, security, digital workplace, and procurement under one roof. Clients including Navient and El Paso County rely on Presidio to modernize mission-critical systems and scale AI responsibly, backed by accountability that extends well past go-live.

Europe

SolvIT Networks is a Romanian IT management and security solutions provider founded in 2005, serving enterprise clients across Romania, Moldova, Bulgaria, Greece, Serbia, Turkey, Cyprus, and Saudi Arabia. Their team of certified specialists delivers ITIL-compliant consultancy, implementation, and support across infrastructure management, service management, IT automation, and security, with deep experience in banking, telecom, insurance, and government sectors. SolvIT’s focus on cutting-edge, cost-effective solutions has built a strong reputation across Central and Eastern Europe and the Middle East.
North America
SHI International is a Somerset, New Jersey-headquartered IT solutions provider offering software, hardware, and services spanning infrastructure, end-user computing, cybersecurity, and IT optimization. Founded in 1989 and now the largest minority/women-owned business enterprise in the US, SHI serves more than 17,000 customers — including Boeing, Johnson & Johnson, and AT&T — through more than 35 offices across North America, Europe, and Asia. Their scale and vendor relationships make them a trusted procurement and deployment partner for enterprises modernizing their IT estate.

— Testimonials

What our customers are saying

It Just Works

“Virima’s integration with ServiceNow has allowed us to enhance and fully integrate our CMDB into all of our ITIL processes. The seamless integration gives us the ability to leverage the best of both Virima and ServiceNow.”

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Keith Lee

VP Disaster Recovery and IT Risk · The Bancorp

Finally, a CMDB that Delivers on its Promise

“We use VIRIMA as our CMDB software to gather information from all our network devices such as servers, desktops, and laptops. The Discovery part of the software is very intuitive and works perfectly. We use it to manage and track assets.”

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Christopher Rodriguez

IT Asset Manager · Healthcare and Biotech

Visibility Auditors Trust

“Auditors demand clear evidence of data flow and system communications. With ViVID™, we have complete visibility into every connection, helping us strengthen business continuity, prioritize critical services, and deliver the transparency auditors value.”
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Robert Hanson

IT Manager and Director · US-Based bank

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