Simplify Configuration Management with Intelligent Automation
In many organizations, configuration management struggles to deliver meaningful value because data often remains siloed, inaccurate, or difficult to consume—reducing it to little more than a static spreadsheet. Virima’s Configuration Management overcomes these limitations by providing intuitive visual representations of assets, their hardware and software components, and detailed interrelationships.
With robust IT discovery automation, seamless integrations, and visual clarity, Virima empowers your IT team to swiftly and confidently catalog change, manage complex environments, make strategic decisions, and minimize operational risks.
Challenges to configuration management
Inaccurate data due to configuration drift
Configuration management efforts often fail due to reliance on manual processes, leading to inaccurate and outdated data. Without intelligent automation, maintaining reliable data becomes burdensome, resulting in inefficiencies, misguided decisions, and increased operational risk.
Virima addresses this with features like automated discovery and granular business rules, significantly enhancing CMDB accuracy.
Difficulty in deriving actionable insights
Simply having configuration data isn’t enough; organizations struggle to operationalize this information effectively. Without clear, connected insights, IT teams face challenges turning raw data into actionable intelligence, impacting the speed and accuracy of decision-making.
Virima’s intuitive ViVID™ Service Maps enable users to quickly understand complex relationships and dependencies, driving confident decisions.
Siloed tools and fragmented processes
Fragmented systems and isolated processes hinder the effective management of configuration items across ITAM, ITSM, and ITOM practices. Without seamless integration and comprehensive visibility, organizations struggle with collaboration, consistent compliance, and streamlined IT operations.
Virima ensures seamless integration across ITAM, ITSM, and ITOM, delivering unified visibility and enabling cross-functional collaboration.
Why is configuration management important?
Configuration management is more than just tracking assets — it’s the foundation of a resilient, efficient, and compliant IT environment.
Foundation for accurate decisions
Configuration management provides a clear starting point. Without knowing precisely where you stand, you’re at risk of making inaccurate and detrimental decisions.
Essential to IT success
A robust Configuration Management Database (CMDB) serves as a cornerstone for successful IT operations, acting as the primary source of truth for configuration and change management.
Reduces downtime and risks
Most IT downtime results directly from unauthorized or improperly managed changes. Effective configuration management helps ensure changes are properly documented, reviewed, approved, and implemented.
Minimizes incidents and enhances stability
Properly executed configuration management, along with effective change management, significantly reduces incidents, resulting in improved stability, reliability, and performance of IT services.
Improved compliance and audit readiness
Effective configuration management ensures IT assets and changes are well-documented and aligned with regulatory standards and best practices, simplifying audits and compliance management.
Enhances operational efficiency
Robust configuration management streamlines operational workflows by providing clear visibility into asset relationships and dependencies, thereby accelerating troubleshooting, resource allocation, and overall service delivery.
Strengthens IT Operations Management (ITOM)
Reliable configuration data enables more effective ITOM by monitoring changes, identifying risks, facilitating proactive incident prevention, and significantly improving IT performance and resilience.
How Virima goes beyond standard configuration management
Many organizations understand the importance of configuration management — but achieving and sustaining it remains a challenge. Virima addresses the most pressing configuration management pain points by offering automation, visualization, and actionable insights that extend far beyond traditional approaches.
The pain points
- Establishing and maintaining an accurate configuration baseline/CMDB
Creating a reliable CMDB often requires ongoing manual effort, which can quickly lead to outdated or incomplete data. - Difficulty in making configuration data consumable and readily accessible across the organization
Even when data exists, making it usable for different stakeholders—IT operations, IT security, compliance teams, service desk agents—can be a hurdle. - Understanding the relationships and interdependencies between IT components, systems, and applications
Especially without visual representations that provide clear operational context and service impact, gaining this understanding can be incredibly difficult. - Tracking changes consistently and maintaining audit trails
It’s a complex, error-prone task — making compliance and incident investigations harder than they should be.
Virima’s solution
- Automates the discovery and ongoing tracking of configuration details, ensuring a reliable and current configuration baseline/CMDB.
- Transforms raw configuration data into actionable insights with intuitive dashboards and visual maps.
- Highlights the relationships and dependencies between systems, enabling better impact analysis and change planning.
- Maintains a comprehensive history of configuration changes and dependencies, streamlining audits and supporting compliance initiatives.
The benefits
- Build and maintain an accurate and up-to-date CMDB without relying on manual input, reducing errors and overhead.
- Make better, faster decisions with insights that are easily accessible and tailored to different roles within the organization.
- Improve operational efficiency by clearly visualizing how components interact and identifying potential points of failure or risk.
- Simplify audits and improve regulatory compliance through consistent, automated tracking of configuration changes and interdependencies.
Virima’s configuration management capabilities
A streamlined configuration management process is foundational to maintaining a trustworthy CMDB which provides a critical baseline for other ITSM processes like change, incident, and problem management. Adherence to these processes also improves IT asset management (ITAM), cybersecurity asset management (CSAM), as well as many audit and compliance reporting functions.
Some major configuration management capabilities of Virima includes:
Automate the inventory and configuration gathering process
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Establish a trust-worthy configuration management database (CMDB)
- Implement ITIL-compliant Service Asset and Configuration Management (SACM)
- Leverage hundreds of pre-defined asset blueprints and attributes or customize for a personalized CMDB schema
- Choose which discovered assets to commit to the CMDB as configuration items (CI)
- Confirm completeness of CMDB and address scans/data enrichment as needed
- Continue scanning all environments to ID new assets as they come online and updates to existing CI’s
- Define policies for making updates to the CMDB and enable granular automation rules
- Utilize comprehensive audit trails and version controls to ensure additions and changes were properly authorized
Gain deep insights from a visualized CMDB
- Make CMDB data relevant and consumable with personalized views, filters and dashboards
- See detailed list views of auto-discovered CI relationships
- Create new relationships that could not be discovered
- Relationships are automatically displayed in visually appealing maps
- Gain visibility of physical, virtual and cloud infrastructure relationships and application dependencies
- Combine auto-discovered relationships and human intelligence to easily map even the most complex IT services
- Quickly identify orphan CI’s to ensure CMDB completeness
Virima Visual Impact Display (ViVID™)
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Leverage dozens of integrations for even better configuration management
- Connect configuration items (CIs) with incident and change records with many popular ITSM platforms to ensure accurate and proactive service management
- Automatically discover and track cloud-based assets across major cloud platforms, keeping your CMDB continuously updated
- Link with hypervisors and orchestration platforms to identify virtual machines, hosts, containers, and their relationships to maintain visibility into your virtual infrastructure within the CMDB
- Integrate with asset inventory management platforms to enrich and maintain a complete and accurate asset inventory in your CMDB
- Seamlessly connect with vulnerability databases to figure out which of your hardware and software assets have vulnerabilities and set remediation priorities based on service impact
- Leverage identity and access management products to provide secure and seamless access to configuration details
Make better, faster decisions with consumable data
- Automate CI data gathering process with Virima’s robust IT asset discovery, seamless integration to cloud, hypervisors, inventory platforms and complement it with Autonomic Social Discovery
- Achieve and maintain a reliable, automated, and auditable CMDB for accurate IT asset and configuration management, ensuring compliance and control
- Transform raw CMDB data into actionable insights on infrastructure and application dependencies with personalized and relationship-rich service maps
- Achieve proactive change impact analysis, faster root cause analysis, and improved CAB collaboration to reduce change failure with ViVID
- Automate key functions of the configuration management processes to ensure CMDB completeness, accuracy and trustworthiness so it is the single source of truth
