How to determine CMDB accuracy?Table of contentsWhat is CMDB?The criticality of CMDB for organizationsChallenges of CMDB dataData from multiple sources…
ServiceNow Discovery—Is it right for you?Table of contentsWhy do you need ServiceNow Discovery?IT asset discovery fundamentalsDeployment and support ease of IT Service …
ServiceNow competitors—are there any?Table of contentsServiceNow competitors may be right for you!ServiceNow pros and consThe ProsThe ConsWhat are …
A guide to ITIL 4 incident and problem managementTable of contentsIT Problem Management: What it is and is not IncidentProblemThe phases in ITIL 4 incident …
What is a configuration item in ITIL?Table of contentsFunctions of a CI in configuration managementWhy configuration items matter in CMDBVirima: Your partner for …
5 key business benefits of IT service mappingTable of ContentsWhat is service mapping?What does a service portfolio represent? Service catalogService pipelineRetired servicesFive …
The role of your CMDB in effective IT managementTable of ContentsPractice and Process Support Let’s find out several critical aspects that enable the CMDB to be the …
Proactive IT Problem ManagementTable of ContentsProactive Problem Management: What’s Stopping You?ITIL4 is Maintained Throughout the IT EcosystemProactive Problem Management: What …
Five reasons why cloud assets should be in configuration management database (CMDB)Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs …