How to Discover Cisco and Juniper Switch Stacks in Your CMDB
Switch stacks expose a single management IP but contain multiple physical switches, each with its own serial number, firmware version, …
How Does Virima Connect ITSM Incident Management to CMDB? A Practical Guide
Connecting incident management to the CMDB is a core ITIL v4 requirement — but in practice, it is one of …
How to Track, Report, and Audit Decommissioned IT Assets in Your CMDB
TLDR
- Ghost assets, devices, and software no longer in service but still in asset records, inflate licensing counts, distort audits,
How to Prevent Duplicate CIs and Sync Errors in ServiceNow CMDB Integration
TLDR
- Duplicate CIs in ServiceNow CMDB, often referred to as ServiceNow CMDB duplicate CIs, originate from multiple discovery sources,
Software License Management in ITAM: How to Track, Audit, and Stay Compliant with Your Software Assets
TL DR:
Software license management in ITAM connects license keys to installed software instances and the CIs they run on, …
Apache, Tomcat, and IIS in Your CMDB
Apache, Tomcat, and IIS instances are the invisible middle tier in most enterprise CMDBs. This guide explains why application server …
