5 key business benefits of IT service mappingTable of ContentsWhat is service mapping?What does a service portfolio represent? Service catalogService pipelineRetired servicesFive …
The role of your CMDB in effective IT managementTable of ContentsPractice and Process Support Let’s find out several critical aspects that enable the CMDB to be the …
Proactive IT Problem ManagementTable of ContentsProactive Problem Management: What’s Stopping You?ITIL4 is Maintained Throughout the IT EcosystemProactive Problem Management: What …
Five reasons why cloud assets should be in configuration management database (CMDB)Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs …
What is IT asset discovery?Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, …
Asset management vs. configuration managementTable of contentsAsset managementTracking and labeling assets’ locations and states through an asset register Tracking and managing software …
ServiceNow CMDB: Best PracticesTable of ContentsTL;DR — Quick summary for IT Operations ManagersBest practices for ServiceNow CMDB implementation 1. Define the …
What are the differences between IT asset management and inventory management?Table of ContentsWhat is IT asset management (ITAM)? Why is asset management important? Manage asset data betterMaintain thorough …
Successful CMDB implementation in six stepsTable of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. …