How to Reduce IT Help Desk Tickets with a Self-Service Portal, Service Catalog, and Knowledge Base
Learning how to reduce IT help desk tickets starts with eliminating the routine requests that drive Tier-1 volume — password …
Which Network Device Vendors Does Virima Discover? Cisco, Juniper, Aruba, Fortinet, APC, and More
Virima 6.1.1 expanded network device discovery to cover the multi-vendor infrastructure found in enterprise IT environments. This FAQ answers the …
Fortinet, Aruba, and APC UPS Discovery: Closing the Network Device CMDB Gap
Enterprise networks run Fortinet firewalls, Aruba wireless access points, and APC UPS devices as standard infrastructure. Most CMDBs do not …
Optimized Halo Asset Management With Virima IT discovery
Effective IT asset management starts when you clearly see all your hardware and software. First, you need correct and up-to-date …
Does Virima Integrate with Xurrent? How Incident and Change Data Flows Between Systems
Xurrent users searching for an automated CMDB and service mapping solution frequently ask whether Virima integrates with Xurrent and what …
The Real Reason Your CMDB Keeps Failing (And How to Fix It)
If you’ve invested in CMDB software and still feel like you’re operating blind, you’re not alone — even with what …
