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EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!

What is ViVID™ Service Mapping and why should it be your next big investment?
How does a service map work and why do you need it?
ViVID™ Service Mapping: What is
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Service mapping challenges and how to overcome them
Key service mapping challenges
1. Inability to establish the correlation between infrastructure, applications, and configuration items (CIs)
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How Virima helps you overcome CMDB challenges
Table of contents
Why do companies need a CMDB?
Change management and control
Disaster recovery
IT governance
Visibility into the
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Do you need a CMDB in cloud environments?
Importance of CMDB in cloud
1. A centralized management system to track all components
2. Better control
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Improve customer IT service delivery with Virima IT discovery
What is IT service delivery?
Challenges of IT service delivery
Data is scattered across multiple systems, and
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Effective service mapping implementation for your business
What is service mapping?
Infrastructure
Applications
Dependent services
People
Settings
How does service mapping work?
Pattern-based discovery
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Prepping up for service mapping implementation
Step 1: Obtain buy-in from relevant stakeholders involved in the mapping process
Step 2: Determine internal dependencies,
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How to determine CMDB accuracy?
Table of contents
What is CMDB?
The criticality of CMDB for organizations
Challenges of CMDB data
Data from multiple sources
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ServiceNow Discovery tool—Is it right for you?
Table of contents
Why do you need the ServiceNow Discovery tool?
IT asset discovery fundamentals
Deployment and support ease of
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