Digital Transformation in Businesses Requires a Better Understanding of Your IT Environment
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What Is SACM? A Practical Guide for IT Teams
TLDR: SACM (Service Asset and Configuration Management) is the ITIL 4 practice that governs how configuration items (CIs) are identified, …
Discovering Security Gaps: Enhance IT Systems With ITAM & ITSM Automation
Unpatched servers, shadow IT, and unknown dependencies — these are the gaps that show up in IT audit findings and …
Enhanced Jira incident management: Virima’s ViVID™ for Jira Service Management
No matter what incident management workflow your organization follows, three needs stay constant: a clear view of the infrastructure, effective …
Why Virima is the best CMDB integration for your ITSM processes
A reliable Configuration Management Database (CMDB) can reshape how your organization handles IT Service Management (ITSM), forming the foundation of …
Halo CMDB: How Virima enhances it?
Halo CMDB gives your team a central place within a configuration management database CMDB to store and track configuration items …
5 K26 Takeaways for IT Directors Who Couldn’t Make It to Vegas
Knowledge 2026 ran May 5-7 in Las Vegas. Three days, thousands of sessions, and more AI announcements than any IT …
How Mapping Applications Enhance ITSM Processes
Picture your entire IT infrastructure on a single screen: every server, application, database, and network link visible with its connections. …
The Most Impactful Jira Service Manager Tool Examples: Virima
Jira Service Management (JSM) is a solid service management itsm platform for service delivery, supporting teams that manage customer requests, …
