CMDB Beside Help Desk for Mid-Size IT Works When Both Systems Know Their Job
The help desk works. Agents open tickets there every morning, approvers clear changes there every week, and auditors recognize the …
The Cost of Unmanaged IT Assets for a Small Business Comes Due at Change Time
A small IT team has a change window on the calendar: a patch and a configuration change on a production …
Hybrid IT Inventory for Lean IT Teams Starts With a Question Hostnames Can’t Answer
One file server shows up three times in the same week. The monitoring tool lists the short domain name, the …
Can CMDB Accuracy for DORA Compliance in Brussels’ Financial Market Infrastructure Be Proven?
CMDB accuracy for DORA compliance across the Brussels financial market infrastructure became a board-level question the moment shared settlement rails …
PCI DSS Compliance Software for Austin Fintech: Missing Visibility, Failed Audits
American Express notified cardholders in February 2024 that their account information might be exposed. The cause was not a break-in …
AWS Asset Discovery for Seattle Enterprise CMDB Teams
The scheduled change window opens at 10 PM on Thursday, but the incident history for the target service tells an …
Hybrid Cloud Asset Discovery for Atlanta Enterprises: The Blind Spot Nobody’s Fixing
In late January 2024, Fulton County, Georgia, which encompasses the core of metropolitan Atlanta, suffered a devastating ransomware attack that …
What Atlanta’s Fulton County Ransomware Attack Reveals About Unmanaged IT Assets
In early 2024, Fulton County, the government seat of metro Atlanta, disclosed a ransomware incident that disrupted courts, jail operations, …
IT Discovery in Healthcare: The Devices Your Network Doesn’t Know It Has
On May 8, 2024, Ascension Health detected unauthorized network activity across its digital environments, declaring a major cybersecurity event. The …
