CMDB Health Score: What It Is, How to Measure It
Most IT teams have a general sense that their CMDB is degraded. 70–80% of organizations fail to build a proper …
EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!
The agentic IT era runs on runtime truth. Not ticket history, not manual CMDB maintenance. See Virima in action →


Most IT teams have a general sense that their CMDB is degraded. 70–80% of organizations fail to build a proper …










In 2025, misconfigurations remained the top cause of enterprise security and service failures.




After every ServiceNow Knowledge Forum, the conversations about CMDB accuracy follow a predictable pattern. IT teams return from sessions on …


Change management controls how IT changes move from proposal to production. Done well, it keeps services running and teams aligned. …