What K26 Told Us About the Future of Agentic IT (And What It Didn’t Say)
Every year, ServiceNow’s Knowledge conference functions less as a product launch and more as a directional signal for enterprise IT. …
CMDB for AI Agents: What Your Automation Stack Needs
Nine seconds. That is how long it took an AI coding agent to delete an entire production database, including all …
What Is Blast Radius in IT Change Management?
TLDR: Blast radius in IT is the breadth of impact a failed or misconfigured change can produce. The larger the …
How Virima Augments the ServiceNow Context Engine with Trusted Runtime Truth
Workflow context tells AI agents what happened. Trusted Runtime Truth tells them what exists, how it’s connected, and what could …
What Is Agentic IT? A Plain-English Guide for IT Leaders
TLDR: Agentic IT is the discipline of deploying AI agents that can perceive, reason, and act across enterprise IT environments …
5 K26 Takeaways for IT Directors Who Couldn’t Make It to Vegas
Knowledge 2026 ran May 5-7 in Las Vegas. Three days, thousands of sessions, and more AI announcements than any IT …
What K26 Is Really Telling IT Leaders About Their CMDB
…Every year at ServiceNow Knowledge, two kinds of sessions fill the rooms: the headline sessions that draw standing-room crowds and
CSDM 5.0 Audit: The Hardest Work No One Talks About at K26
Across three days in Las Vegas, keynotes, breakouts, demos, and the expo floor, the conference was almost entirely occupied by …
