5 Common IT Operations Challenges: Strategies To Overcome Them For Modern Enterprises
IT operations covers a lot of ground: managing infrastructure, responding to incidents, tackling problems, handling change, and releasing. The scope …
ServiceNow configuration items (CIs) and configuration management in ServiceNow CMDB: A step-by-step guide
In 2025, misconfigurations remained the top cause of enterprise security and service failures.
How to navigate change risk assessment with Virima
Change risk assessment is the process of identifying, evaluating, and mitigating potential problems before you modify your IT environment. Get …
Change risk assessment in IT: How to know your blast radius before you approve
Over 80% of IT-related outages stem from planned changes, not cyberattacks, not hardware failures, but changes that someone on your …
Why Is Your ServiceNow CMDB Always Inaccurate?
After every ServiceNow Knowledge Forum, the conversations about CMDB accuracy follow a predictable pattern. IT teams return from sessions on …








