Top 5 ServiceNow Competitors & Alternatives (2026)Table of ContentsWhy do companies look for ServiceNow alternatives? Cost and complexityCMDB and discovery challengesCan you use …
What is a configuration item in ITIL?Table of ContentsWhat is a configuration item in ITIL?Types of configuration items in CMDBConfiguration item vs. IT …
The Challenges of Implementing ITIL Problem ManagementTable of ContentsWhat is ITIL problem management?Problem management vs. other ITIL processes 1. Problem vs. incident management2. …
What is a CMDB, and why is it important?Table of ContentsIntroductionCMDB definitionCMDB as your IT city map CMDB in actionCMDB in ITIL contextVisual …
A closer look at Faddom and alternatives worth exploringTable of ContentsWhat is Faddom? Key features of Faddom Faddom pricing and plans The available Faddom plansFaddom limitations …
ServiceNow Discovery tool—Is it right for you?Table of contentsWhy do you need the ServiceNow Discovery tool?IT asset discovery fundamentalsDeployment and support ease of …
5 key business benefits of IT service mappingTable of ContentsWhat is service mapping?What does a service portfolio represent? Service catalogService pipelineRetired servicesFive …
The role of your CMDB in effective IT managementTable of ContentsPractice and Process Support Let’s find out several critical aspects that enable the CMDB to be the …
What is IT asset discovery?Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, …