ServiceNow Discovery tool—Is it right for you?Table of contentsWhy do you need the ServiceNow Discovery tool?IT asset discovery fundamentalsDeployment and support ease of …
What is a configuration item in ITIL?Table of contentsFunctions of a CI in configuration managementWhy configuration items matter in CMDBVirima: Your partner for …
5 key business benefits of IT service mappingTable of ContentsWhat is service mapping?What does a service portfolio represent? Service catalogService pipelineRetired servicesFive …
The role of your CMDB in effective IT managementTable of ContentsPractice and Process Support Let’s find out several critical aspects that enable the CMDB to be the …
What is IT asset discovery?Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, …
ServiceNow CMDB: Best PracticesTable of contentsA CMDB tool can maintain all other tools What is CMDB in ServiceNow?What are ServiceNow CMDB …
Successful CMDB implementation in six stepsTable of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. …
Why is CMDB business service mapping critical for IT management?Table of contentsUnderstanding CMDB business service mappingA modern approach to business service dependency mappingDiscovery planning processUse …