Best Managed IT Services Software for MSPs in 2026
Managing IT for multiple clients means juggling endpoint alerts, billing disputes, and asset inventories that nobody fully trusts. The global …
Successful CMDB Implementation in Six Steps
A well-run CMDB implementation pays off across incident response, change management, audit, and IT asset management. But the value depends …
What Is a CMDB? Configuration Management Database Explained
A configuration management database (CMDB) is a structured repository that stores data about an organization’s IT assets, called configuration items …
Visual CMDB: 4 Benefits That Help IT Teams See What They Manage
Why Configuration Data Is So Hard to Work With
The systems your CMDB describes are critical to business operations. Understanding …
Why a Global Entertainment Giant Chose Virima Over the ServiceNow ITSM Platform
This problem is more widespread than it looks. Gartner found in February 2025 that 63% of organizations either do not …
5 key business benefits of IT service mapping
When a business service goes down, most IT teams start the same way: digging through monitoring alerts, pulling in whoever …
Why is CMDB business service mapping critical for IT management?
Understanding CMDB Business Service Mapping
In the context of the CMDB, business service mapping is the process of defining hierarchical …
How to Discover and Map Pure Storage FlashArray in Your CMDB
TLDR
Pure Storage FlashArray arrays rarely appear in CMDBs because most discovery tools treat storage as out-of-scope. Automated SSH or …
ServiceNow CMDB Best Practices: Complete 2026 Guide
…Key takeaways
1. ServiceNow CMDB best practices span six disciplines: defining objectives, accurate CI population, relationship mapping, governance, ITSM integration,
