What is IT asset discovery? Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, …
ServiceNow CMDB: Best Practices Table of Contents TL;DR — Quick summary for IT Operations Managers Best practices for ServiceNow CMDB implementation 1. Define the …
Successful CMDB implementation in six steps Table of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. …
Why is CMDB business service mapping critical for IT management? Table of contentsUnderstanding CMDB business service mappingA modern approach to business service dependency mappingDiscovery planning processUse …
Your CMDB: Your ITSM-ITOM Connection Table of Contents Why Your CMDB is Critical Also read: What is a configuration item in ITIL? What Does Your …
A CMDB Without Discovery Is Just a Database Table of Contents Trustworthy data CMDB database: Attribute validation Discovery of unauthorized devices and applications A few examples: Change enablement …
Virima’s Guide to Incorporating Agile with ITIL 4 Framework Table of Contents The Seven Guiding Principles of ITIL 4 Framework Start Where You Are Agile: Progress Iteratively with Feedback…
Introducing ViVID Service Maps Table of Contents The ViVID Difference Automated Infrastructure and Dependency Mapping Dynamic Service Maps ITSM and Event Management Integration The …
What are the ITSM trends in 2020? Table of Contents Top ITSM trends to give heed to Preventing Service Shutdown The relationship between the data needed to …
