Best Practices for IT Infrastructure and Operations Management in 2026
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Your CMDB: Your ITSM-ITOM Connection
A previous post, “ITSM and ITOM: How They Align, How They Differ, and Why They Matter,” defined IT …
Revolutionizing IT operations: The intersection of Virima and ServiceNow™ AIOps
When your IT operations team runs ServiceNow for ITSM and ITOM, the quality of every workflow depends on the data …
CMDB Health Score: What It Is, How to Measure It
Most IT teams have a general sense that their CMDB is degraded. 70–80% of organizations fail to build a proper …
