ITOM Archives | Virima

EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!

Unified Network and Application Monitoring: Best Practices for Modern IT Operations
What Is Network vs. Application Monitoring (and Why You Need Both)
Why Unified Network and Application Monitoring
…
Read More Unified Network and Application Monitoring: Best Practices for Modern IT Operations
Understanding MTBF vs Service Availability in IT Operations
Why understanding the difference matters
What is MTBF (Mean Time Between Failures)?
Why MTBF matters for IT
…
Read More Understanding MTBF vs Service Availability in IT Operations
ServiceNow ITOM service mapping: Is it the right fit for you?
The real problem: outages and failed changes rarely start where you think
What is ServiceNow ITOM Service
…
Read More ServiceNow ITOM service mapping: Is it the right fit for you?
What is ITOM and why it matters- Everything you need to know
Understanding ITOM: Definition and key role
How is ITOM different from ITSM?
How is ITOM different from
…
Read More What is ITOM and why it matters- Everything you need to know
Best practices for IT infrastructure and operations management in 2025
What is IT infrastructure and operations management?
Key components of IT operations management
1. Monitoring
2. Incident
…
Read More Best practices for IT infrastructure and operations management in 2025
Buyer’s guide: The best IT change management tools for effective IT operations
What are IT change management tools (and why are they important)?
Key features of IT change management
…
Read More Buyer’s guide: The best IT change management tools for effective IT operations
ITOM vs ITSM: Key differences and how they work together
Introduction
TL;DR: Executive summary- ITOM vs ITSM
What is ITSM?
Core concepts of ITSM
Key objectives of
…
Read More ITOM vs ITSM: Key differences and how they work together
IT operational risk management framework essentials
Cracking the code on IT operational risks
The three faces of IT operational risks
Technology risks
Legal
…
Read More IT operational risk management framework essentials
IT operations management functions: Mastering every aspect
What are the key IT operations management functions?
Why do IT operations management functions matter
Virima’s approach
…
Read More IT operations management functions: Mastering every aspect