ITIL v4 SACM Explained: What Service Asset and Configuration Management Means for Your CMDB and Service Delivery
TLDR: SACM is the ITIL v4 practice that governs how service assets and configuration items are identified, controlled, verified, and …
CMDB Implementation: A Step-by-Step Guide
Most CMDB implementations don’t fail because of a bad tool choice. They fail because the foundational decisions were wrong before …
Does Virima Discover macOS, Linux, and Windows Devices? A Complete OS Support Guide
Does Virima discover macOS, Linux, and Windows devices? A complete Virima OS discovery guide
Virima 6.1.1 expands endpoint discovery across …
How to Overlay ITSM Incidents and Vulnerabilities onto Your IT Service Map for Faster Root Cause Analysis
…Root cause analysis (RCA) is one of IT operations’ most time-critical activities, and one of its most poorly supported. When
Does Your CMDB Cover Kubernetes, Lambda, and Serverless? A Complete Cloud Discovery Guide
Cloud service discovery coverage refers to the range of cloud resource types a discovery tool can identify and record as …
The Real Cost of CMDB Inaccuracy: A TCO Analysis
CMDB inaccuracy is well understood in IT operations circles. In the boardroom, it almost never shows up as a line …
VMware and ESXi CMDB Discovery: How to Get Complete Visibility into Your Virtualized Infrastructure
VMware virtualization creates a multi-layer infrastructure — physical hosts, ESXi hypervisors, vCenter management servers, clusters, and VMs — each of …
Linux CMDB Discovery: Disk Capacity, Last Login, Process Data, and Non-Sudo Scanning
Linux is the operating system for enterprise servers, containerized workloads, and developer workstations — but it presents a specific discovery …
