EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!
The agentic IT era runs on runtime truth. Not ticket history, not manual CMDB maintenance. See Virima in action →
Regulated data integrity depends on an interconnected chain of corporate systems, applications, and physical infrastructure. While third-party contract research organizations …
Every infrastructure change in AWS or Azure creates a transaction with a cloud provider. The provider’s ledger is mathematically certain: …
On August 27, 2026, over 130 of the world’s largest technology, finance, and infrastructure companies signed an open letter calling …
IT operations teams frequently treat disaster recovery and high availability as interchangeable resilience strategies. This confusion leads to budget misallocation …
In February 2024, attackers used stolen credentials to access a Citrix remote access portal at Change Healthcare, a claims-processing subsidiary …
A critical production outage just hit your platform. Your incident commander opens the CMDB expecting to understand service dependencies and …
In March 2026, a threat actor group called TeamPCP orchestrated the largest AI supply chain attack on record. Over 2,500 …
When a critical service goes down, the incident responder’s first step is usually the same regardless of what broke: pull …
Verdict: Choose BMC Helix when you want one mega-vendor for ITSM, AIOps, and enterprise workflows and you can fund multi-year …