Team Virima, Author at Virima | Page 35 of 46

EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!

Segra Transforms IT Operations with Virima’s ITSM Solution: A Virima ITSM Case Study
Client Overview
Problem Statement
Limited scalability and security
Lack of flexibility
Inefficient change control processes
Rudimentary self-service
…
Read More Segra Transforms IT Operations with Virima’s ITSM Solution: A Virima ITSM Case Study
How Virima and Ivanti are helping IT teams achieve ITIL compliance
Introduction to ITIL compliance
How ITIL compliance benefits IT service management
Improved IT service delivery
Increased customer
…
Read More How Virima and Ivanti are helping IT teams achieve ITIL compliance
ServiceNow reporting made easy: A comprehensive guide to custom reports and dashboards
Understanding ServiceNow® Reporting
Why businesses need reporting and how ServiceNow® helps
Data sources to create reports in
…
Read More ServiceNow reporting made easy: A comprehensive guide to custom reports and dashboards
Maximizing IT service performance with Integrated ServiceNow ITSM and CMDB solutions
Understanding ServiceNow® CMDB
Benefits of using ServiceNow CMDB
Understanding ServiceNow® ITSM
Core components of ServiceNow ITSM
Integration
…
Read More Maximizing IT service performance with Integrated ServiceNow ITSM and CMDB solutions
The role of IT Visibility Business Service Mapping in ITIL processes
Leveraging Business Service Mapping for Enhanced IT Visibility
Implementing ITIL Processes through IT Visibility and Business Service
…
Read More The role of IT Visibility Business Service Mapping in ITIL processes
The power of ServiceNow CMDB API: Integrating with external applications
ServiceNow CMDB API Set Up
Accessing CMDB Data Using ServiceNow API CMDB
Understanding the CMDB API Structure:
…
Read More The power of ServiceNow CMDB API: Integrating with external applications
ITSM process mapping: A roadmap to improved service delivery
Table of contents
Benefits of ITSM Process Mapping
Improving the Effectiveness of ITSM Processes
Compliance With Standards and Regulations
Continuous
…
Read More ITSM process mapping: A roadmap to improved service delivery
A comprehensive guide to managing CIs in ServiceNow CMDB
What is a CI?
Create a mental model of your CI
Define the attributes of your CI
…
Read More A comprehensive guide to managing CIs in ServiceNow CMDB
How to measure the success of ITSM tools and processes?
Importance of Measuring Success in ITSM
Key Metrics and KPIs for Measuring ITSM Success
Time to Resolve
…
Read More How to measure the success of ITSM tools and processes?