Our Take on Making Modifications to the ITIL® v4
Problem management and incident management need to be treated differently. Here’s why
Although ITIL4® is very complete in its …
Problem management and incident management need to be treated differently. Here’s why
Although ITIL4® is very complete in its …
Earlier this year Virima sponsored a webinar on the ‘Business Value of Intelligent IT Automation’ This post summarizes some of …
In this era of heightened focus on cyber security, patch management is an increasingly popular and urgent subject of discussion …
Everybody in IT talks about processes. But how well do yours work, how do you know, and how do you …