Mike Bombard, Author at Virima

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The Challenges of Implementing ITIL Problem Management
What is ITIL problem management?
Problem management vs. other ITIL processes
1. Problem vs. incident management
2.
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ITOM vs ITSM: Key differences and how they work together
Introduction
TL;DR: Executive summary- ITOM vs ITSM
What is ITSM?
Core concepts of ITSM
Key objectives of
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Strengthening IT governance and mitigating risks: How Virima and Ivanti provide solutions for modern enterprises
Understanding IT governance and risk management
What is IT governance?
Understanding risk management
Relation between IT governance
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3 ways Virima offers Jira Service Management customers a true CMDB
Table of contents
Why do you need a CMDB?
What’s a true CMDB?
Does Jira Service Management offer a true
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Your CMDB: Your ITSM-ITOM Connection
Why Your CMDB is Critical
Also read: What is a configuration item in ITIL?
What Does Your
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You’ve Decided You Need an ITAM Tool. Now What? (part 2 of 2)
The first part of this post focused on some key features your chosen IT Asset Management (ITAM) tool should have. …
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You’ve Decided You Need an ITAM Tool. Now What? (part 1 of 2)
IT Asset Management (ITAM) is critical to effective delivery and management of the IT-powered services that drive your business. But …
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A CMDB Without Discovery Is Just a Database
Trustworthy data
CMDB database: Attribute validation
Discovery of unauthorized devices and applications
A few examples:
Change enablement
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Why your next IT discovery tool must include support for multi-cloud
Multi-cloud – is it the new normal? Here’s what you need to know
Multi-cloud discovery – a
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