Mike Bombard, Author at Virima

EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!

The Challenges of Implementing ITIL Problem Management
What is ITIL problem management?
Problem management vs. other ITIL processes
1. Problem vs. incident management
2.
…
Read More The Challenges of Implementing ITIL Problem Management
ITOM vs ITSM: Key differences and how they work together
Introduction
TL;DR: Executive summary- ITOM vs ITSM
What is ITSM?
Core concepts of ITSM
Key objectives of
…
Read More ITOM vs ITSM: Key differences and how they work together
Strengthening IT governance and mitigating risks: How Virima and Ivanti provide solutions for modern enterprises
Understanding IT governance and risk management
What is IT governance?
Understanding risk management
Relation between IT governance
…
Read More Strengthening IT governance and mitigating risks: How Virima and Ivanti provide solutions for modern enterprises
3 ways Virima offers Jira Service Management customers a true CMDB
Table of contents
Why do you need a CMDB?
What’s a true CMDB?
Does Jira Service Management offer a true
…
Read More 3 ways Virima offers Jira Service Management customers a true CMDB
Your CMDB: Your ITSM-ITOM Connection
Why Your CMDB is Critical
Also read: What is a configuration item in ITIL?
What Does Your
…
Read More Your CMDB: Your ITSM-ITOM Connection
You’ve Decided You Need an ITAM Tool. Now What? (part 2 of 2)
The first part of this post focused on some key features your chosen IT Asset Management (ITAM) tool should have. …
Read More You’ve Decided You Need an ITAM Tool. Now What? (part 2 of 2)
You’ve Decided You Need an ITAM Tool. Now What? (part 1 of 2)
IT Asset Management (ITAM) is critical to effective delivery and management of the IT-powered services that drive your business. But …
Read More You’ve Decided You Need an ITAM Tool. Now What? (part 1 of 2)
A CMDB Without Discovery Is Just a Database
Trustworthy data
CMDB database: Attribute validation
Discovery of unauthorized devices and applications
A few examples:
Change enablement
…
Read More A CMDB Without Discovery Is Just a Database
Why your next IT discovery tool must include support for multi-cloud
Multi-cloud – is it the new normal? Here’s what you need to know
Multi-cloud discovery – a
…
Read More Why your next IT discovery tool must include support for multi-cloud