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Why is CMDB business service mapping critical for IT management?
Table of contents
Understanding CMDB business service mapping
A modern approach to business service dependency mapping
Discovery planning process
Use
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A CMDB Without Discovery Is Just a Database
Trustworthy data
CMDB database: Attribute validation
Discovery of unauthorized devices and applications
A few examples:
Change enablement
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Introducing ViVID Service Maps
The ViVID Difference
Automated Infrastructure and Dependency Mapping
Dynamic Service Maps
ITSM and Event Management Integration
The
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What are the ITSM trends in 2020?
Top ITSM trends to give heed to
Preventing Service Shutdown
The relationship between the data needed to
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