ITSM Archives | Virima

True ServiceNow competitors—the top 5

True ServiceNow competitors—the top 5

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5 benefits of IT service mapping

5 key business benefits of IT service mapping

Table of Contents

What is service mapping?
What does a service portfolio represent?
Five

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The Role of Your CMDB for Effective IT Management

The role of your CMDB in effective IT management

Table of Contents

Practice and Process Support
- Let’s find out several critical aspects that enable the CMDB to be the

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What is IT asset discovery

What is IT asset discovery?

Table of contents

How does asset discovery work?
What types of IT assets can you discover?

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Asset management vs. configuration management

Asset management vs. configuration management

Table of contents

Asset management
- Tracking and labeling assets’ locations and states through an asset register
- Tracking and managing software

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servicenow cmdb best practices

ServiceNow CMDB: Best Practices

Table of contents

A CMDB tool can maintain all other tools
What is CMDB in ServiceNow?
What are ServiceNow CMDB

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Successful CMDB implementation in six steps

Successful CMDB implementation in six steps

Table of contents

Step 1. Determine business objectives
Step 2. CMDB discovery tools
Step 3. ITSM system integration
Step 4.

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Importance of business service map in IT

Why is CMDB business service mapping critical for IT management?

Table of contents

Understanding CMDB business service mapping
A modern approach to business service dependency mapping
Discovery planning process
Use

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An IT ecosystem is nothing without the inter connectivity of different IT operations and service systems that all go through a functioning Configuration Management Database

Your CMDB: Your ITSM-ITOM Connection

Table of Contents

Why Your CMDB is Critical
- - Also read: What is a configuration item in ITIL?
What Does Your

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