Top 5 ServiceNow Competitors & Alternatives (2025)Table of ContentsWhy do companies look for ServiceNow alternatives?Cost and complexityCMDB and discovery challengesTop ServiceNow competitors …
5 key business benefits of IT service mappingTable of ContentsWhat is service mapping?What does a service portfolio represent? Service catalogService pipelineRetired servicesFive …
The role of your CMDB in effective IT managementTable of ContentsPractice and Process Support Let’s find out several critical aspects that enable the CMDB to be the …
What is IT asset discovery?Table of contentsHow does asset discovery work?What types of IT assets can you discover?NetworksServersPCs, laptops, …
Asset management vs. configuration managementTable of contentsAsset managementTracking and labeling assets’ locations and states through an asset register Tracking and managing software …
ServiceNow CMDB: Best PracticesTable of contentsA CMDB tool can maintain all other tools What is CMDB in ServiceNow?What are ServiceNow CMDB …
Successful CMDB implementation in six stepsTable of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. …
Why is CMDB business service mapping critical for IT management?Table of contentsUnderstanding CMDB business service mappingA modern approach to business service dependency mappingDiscovery planning processUse …
Your CMDB: Your ITSM-ITOM ConnectionTable of ContentsWhy Your CMDB is Critical Also read: What is a configuration item in ITIL?What Does Your …
