Top ITSM Software Platforms Compared [2026 Buyer’s Guide]
Last updated: July 2026
What are the top ITSM software platforms in 2026?
The leading ITSM platforms in 2026 are …
Why a Global Entertainment Giant Chose Virima Over the ServiceNow ITSM Platform
This problem is more widespread than it looks. Gartner found in February 2025 that 63% of organizations either do not …
5 key business benefits of IT service mapping
When a business service goes down, most IT teams start the same way: digging through monitoring alerts, pulling in whoever …
Why is CMDB business service mapping critical for IT management?
Understanding CMDB Business Service Mapping
In the context of the CMDB, business service mapping is the process of defining hierarchical …
Virima Adds New Features to ITAM Asset Discovery Tool
Virima Technologies, an innovator in Data Center Transformation (DCT) and IT Operations Management (ITOM), continues to help enterprises take …
Faddom in 2026: Pricing, Limitations & Top 5 Alternatives
…QUICK ANSWER What is Faddom? Faddom is an agentless application dependency mapping (ADM) tool that discovers servers, applications, and network
The role of a CMDB in IT management and what changes when it’s accurate
IBM’s 2024 Cost of a Data Breach Report found the global average breach cost reached $4.88 million, with incomplete infrastructure …
Your CMDB: Your ITSM-ITOM Connection
A previous post, “ITSM and ITOM: How They Align, How They Differ, and Why They Matter,” defined IT …
