Successful CMDB implementation in six stepsTable of contentsStep 1. Determine business objectivesStep 2. CMDB discovery toolsStep 3. ITSM system integrationStep 4. …
Why is CMDB business service mapping critical for IT management?Table of contentsUnderstanding CMDB business service mappingA modern approach to business service dependency mappingDiscovery planning processUse …
Your CMDB: Your ITSM-ITOM ConnectionTable of ContentsWhy Your CMDB is Critical Also read: What is a configuration item in ITIL?What Does Your …
A CMDB Without Discovery Is Just a DatabaseTable of ContentsTrustworthy dataCMDB database: Attribute validationDiscovery of unauthorized devices and applications A few examples: Change enablement …
Virima’s Guide to Incorporating Agile with ITIL 4 FrameworkTable of ContentsThe Seven Guiding Principles of ITIL 4 Framework Start Where You AreAgile: Progress Iteratively with Feedback…
What are the ITSM trends in 2020?Table of ContentsTop ITSM trends to give heed to Preventing Service Shutdown The relationship between the data needed to …
The Importance of IT Service Management Foundations for a Growing BusinessThe past decade has introduced a tremendous change in the IT industry. If you were to compare your IT ecosystem…
Is 2020 the Year of the Configuration Management Database (CMDB)?Table of ContentsThe Promised Land. Are We There Yet?Virima CMDB Can Help You Get CloserCMDB Auto Discovery…
Global Entertainment Giant Selects Virima Over ServiceNowTable of ContentsThe ChallengeServiceNow and Virima: The PlayersProof-of-Concept Evaluation Evaluation Criteria #1 – DiscoveryEvaluation Criteria #2 …