Enhanced Jira incident management: Virima’s ViVID™ for Jira Service Management
No matter what incident management workflow your organization follows, three needs stay constant: a clear view of the infrastructure, effective …
CMDB-Backed Incident Management: How Real-Time CI Data Reduces MTTR and Speeds Up Root Cause Analysis
Virima 6.1.1 — Published by Virima, Inc.
When a major incident stretches into hour two, the most common conversation in …
How Does Virima Connect ITSM Incident Management to CMDB? A Practical Guide
Connecting incident management to the CMDB is a core ITIL v4 requirement — but in practice, it is one of …
