What Is ViVID Service Mapping? How Virima Visualizes IT Service Dependencies
ViVID (Visual Impact Display) is Virima’s service mapping and visualization engine, available in Virima 6.1.1. It converts the relationship data …
How to Overlay ITSM Incidents and Vulnerabilities onto Your IT Service Map for Faster Root Cause Analysis
…Root cause analysis (RCA) is one of IT operations’ most time-critical activities, and one of its most poorly supported. When
IT Risk Register: How to Identify, Track, and Mitigate Technology Risks Across Your Organization
An IT risk register provides a centralized, structured record of every technology risk facing your organization — with probability scores, …
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