CMDB Business Rules: Automate IT Operations
CMDB business rules automate CI promotion decisions, downstream sync actions, notifications, and ITSM event responses in Virima 6.1.1, eliminating manual …
CMDB Best Practices: How companies can get it right
A configuration management database that worked in 2023 does not meet the demands of 2026. Back then, a quarterly spreadsheet …
Is Your CMDB Really a Source of Truth?
TLDR: The CMDB has been called the source of truth for IT for decades. It is a reasonable aspiration, but …
Apache, Tomcat, and IIS in Your CMDB
Apache, Tomcat, and IIS instances are the invisible middle tier in most enterprise CMDBs. This guide explains why application server …
IT Service Management Systems: A Practical Guide for IT Leaders
What ITSM Systems Are Built to Do
IT service management (ITSM) is the practice of designing, delivering, and managing IT …
What Is Change Intelligence and Why Your IT Team Needs It
Change intelligence is the practice of using discovery-sourced infrastructure data, service dependency maps, and aggregated risk signals to make better …
Change Risk Intelligence: How CMDB Data Makes It Work
What Is Change Risk Intelligence?
Change risk intelligence is your IT team’s ability to assess the true risk and downstream …
How Virima Augments the ServiceNow Context Engine with Trusted Runtime Truth
What the ServiceNow Context Engine Does
In April 2026, ServiceNow described the Context Engine as “an enterprise context solution that …
