Discovery and Service Mapping for Xurrent

Discovery and Service Mapping for Xurrent

Integration Highlights

  • Automated CMDB discovery for hybrid IT
  • Support for off-network PC’s and Macs
  • Visualized CMDB experience
  • Service mapping automation
  • Virima Visual Impact Display (ViVID™)
  • Autonomic Social Discovery
  • Bi-directional API integration with Xurrent
  • Full CMDB schema flexibility
Download Document

Virima + Xurrent Integration Overview

1. Introduction

The Virima and Xurrent integration combines Virima’s strengths in hybrid IT discovery, automated CMDB population, service mapping, and ViVID™ visualization with Xurrent’s ITSM platform.

This bi-directional integration helps IT teams:

  • Speed up incident resolution
  • Reduce failed changes and outages
  • Streamline configuration & change management
  • Build and operationalize a trusted CMDB

It also delivers extended value for IT asset management (ITAM), cybersecurity, and compliance.

2. Automated CMDB Discovery for Hybrid IT

Virima Discovery continuously scans across data centers, networks, edge, and cloud resources.

Discovery Highlights:

  • Agentless + agent-based discovery options
  • Supports Windows, Linux, Unix, and macOS
  • Maps hardware, OS, software, websites, and certificates
  • Captures relationships, dependencies, and communications
  • Work-from-anywhere support for off-network devices
  • Over 140 extendable probes + API integrations for cloud and hypervisors
  • Persistent monitoring of configuration and software changes

3. Visualized CMDB in Xurrent

Virima simplifies creating and maintaining a CMDB in Xurrent using pre-built customizable blueprints.

CMDB Highlights:

  • Codeless bi-directional integration with Xurrent
  • Certified for Service Asset & Configuration Management
  • Automated configuration & relationship updates via discovery
  • Business rule automation for ongoing maintenance
  • Interactive visualizations of assets and dependencies
  • Integrated ViVID™ & Autonomic Social Discovery™ (ASD)

This ensures Xurrent users always have a single source of truth for IT operations.

4. Service Mapping Automation

Virima automatically generates dynamic service maps that reveal:

  • Business service dependencies
  • Application, infrastructure, and network relationships
  • Cloud and system communications

These maps eliminate the guesswork in change impact assessment and incident root cause analysis.

5. Virima Visual Impact Display (ViVID™)

ViVID™ overlays Xurrent’s ITSM records (incidents, changes) with NVD vulnerability data to deliver:

  • Heads-up display for collaboration and decision-making
  • Insights into risk exposure, stakeholders, and weak links
  • Faster MTBF/MTTR improvement with impact analysis
  • Root cause identification for outages
  • Smarter vulnerability prioritization

6. Autonomic Social Discovery™ (ASD)

ASD enriches CMDB/ITAM data with human intelligence, covering areas automation can’t reach:

  • SLA, ownership, contracts, policies, and lifecycle status (EOL)
  • Multi-channel task assignment to fill missing data
  • Learns and adapts to route tasks to the best contributors
  • Ensures CMDB and ITAM completeness

7. Business Value Summary

Together, Virima + Xurrent provide:

  • Trusted CMDB & ITAM with automated hybrid IT discovery
  • Faster incident response and smarter change planning
  • Dynamic visual service maps with actionable overlays
  • Reduced risk exposure and improved compliance posture
  • Complete visibility into assets, vulnerabilities, and dependencies

Explore more about Virima: