The Zero-Touch Service Desk Needs a Zero-Doubt CMDB
…
EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!
The agentic IT era runs on runtime truth. Not ticket history, not manual CMDB maintenance. See Virima in action →




Every year, ServiceNow’s Knowledge conference functions less as a product launch and more as a directional signal for enterprise IT. …


Knowledge 2026 ran May 5-7 in Las Vegas. Three days, thousands of sessions, and more AI announcements than any IT …


Across three days in Las Vegas, keynotes, breakouts, demos, and the expo floor, the conference was almost entirely occupied by …