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What is a configuration item in ITIL?
What is a configuration item in ITIL?
Types of configuration items in CMDB
Configuration item vs. IT
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5 key business benefits of IT service mapping
What is service mapping?
What does a service portfolio represent?
Service catalog
Service pipeline
Retired services
Five
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The role of your CMDB in effective IT management
Practice and Process Support
Let’s find out several critical aspects that enable the CMDB to be the
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Why is CMDB business service mapping critical for IT management?
Table of contents
Understanding CMDB business service mapping
A modern approach to business service dependency mapping
Discovery planning process
Use
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A CMDB Without Discovery Is Just a Database
Trustworthy data
CMDB database: Attribute validation
Discovery of unauthorized devices and applications
A few examples:
Change enablement
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