Can Shared Explainable Runtime Records Improve IT Ops KPIs?
A shared record can support better decisions during incidents and changes, though its effect on IT operations key performance indicators …
EMA reveals why real-time discovery and CMDB maturity are key to ServiceOps success. Download the EMA Report!
The agentic IT era runs on runtime truth. Not ticket history, not manual CMDB maintenance. See Virima in action →

A shared record can support better decisions during incidents and changes, though its effect on IT operations key performance indicators …

On 19 October 2026, two Gartner Fellows opened Gartner IT Symposium/Xpo in Orlando with a warning about artificial intelligence (AI). …

AI IT initiatives stall when asset and service data is fragmented because models, agents, and automation cannot trust what exists, …