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Virima
A Guide to ITIL Incident and Problem Management

A guide to ITIL 4 incident and problem management

Table of contents

  • IT Problem Management: What it is and is not 
    • Incident
    • Problem
  • The phases in ITIL 4 incident
…

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proactive it problem management

Proactive IT Problem Management

Table of Contents

  • Proactive Problem Management: What’s Stopping You?
  • ITIL4 is Maintained Throughout the IT Ecosystem
  • Proactive Problem Management: What
…

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IT server cables network systems

CMDB meaning: What Does the IT Term “CMDB” Stand For?

Table of Contents

  • CMDB meaning: An Acronym and a Commitment
    • Details on configuration items (CIs)
    • The need for CMDB automation
…

Read More CMDB meaning: What Does the IT Term “CMDB” Stand For?Continue

IT Automation greatly optimizes your organization especially if you're running an IT business

Optimize Your IT Business With Intelligent IT Automation Software

Earlier this year Virima sponsored a webinar on the ‘Business Value of Intelligent IT Automation’ This post summarizes some of …

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Inventory Management IT Audits can all be monitored through different devices

How to Prepare for IT Audits With Effective Inventory Management

Table of Contents

  • IT Audit: The Known and the Unknown
  • Your Best Defenses: Inventory Knowledge and Flexible Reporting
  • Effective IT
…

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CMDB can help accelerate the rate of IT evolution

Is Your ITSM CMDB a Catalyst for IT Evolution?

Table of Contents

  • CMDB and IT Service Management (ITSM)
  • CMDB and Business Service Management (BSM)
  • The Future of ITSM CMDB
…

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5 Early Resolutions for Better IT Management in 2019 (Part 2)

5 Early Resolutions for Better IT Management in 2019 (Part 2)

Because it’s never too soon to think about improving IT – Part 2 of 2

It’s December, which means you …

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5 Early Resolutions for Better IT Management in 2019

5 Early Resolutions for Better IT Management in 2019

Table of Contents

  • IT Management Resolution #1: Know Your Environment
      • IT Discovery: A Movie, Not a Snapshot
  • IT Management Resolution
…

Read More 5 Early Resolutions for Better IT Management in 2019Continue

ITSM & SecOps is a main focus when in control room as its activity is fundamental next to ops

Integrating SecOps With Your ITSM: How to Get Started (Part 2)

Table of Contents

  • ITSM-SecOps Convergence: Challenges
    • Organizational Challenges
    • ITSM-SecOps Convergence: Technological Challenges
    • Cultural Challenges
  • ITSM-SecOps Convergence: Enablers
    • Organizational Enablers
    • ITSM-SecOps
…

Read More Integrating SecOps With Your ITSM: How to Get Started (Part 2)Continue

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  • Platform
  • Features
    • IT Discovery 
    • CMDB
    • IT Asset Management
    • Virima Visual Impact Display (ViVID™)
    • Service Mapping
    • Autonomic Social Discovery
    • Windows, macOS and Linux Discovery Agents
    • IT Operations Management (ITOM)
    • Managed Services Provider
  • Subscriptions
  • Use Cases
    • Configuration Management
    • Change Management
    • Migrate apps or data centers
    • Mergers & Acquisitions
    • Manage cloud environments
    • Reporting & Auditing
  • Integrations
    • Ivanti Neurons for Service Mapping
    • ServiceNow Discovery and Service Mapping
    • Cherwell Discovery and Dependency Mapping (DDM)
    • Jira Service Management
    • Discovery and Service Mapping for HaloITSM
    • Azure Discovery for CMDB and Service Mapping
    • AWS Discovery and Service Mapping
    • Other Integrations
  • Resources
    • Blogs
    • Whitepapers & Data Sheets
    • Videos
    • Events
    • Webinars
    • Reviews
    • News
    • FAQs
  • Partners
    • Our Partners
    • Partner Portal