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ServiceNow Discovery—Is It Right for You

ServiceNow Discovery tool—Is it right for you?

Table of contents

  • Why do you need the ServiceNow Discovery tool?
  • IT asset discovery fundamentals
    • Deployment and support ease of
…

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ServiceNow Competitors – Are There Any

ServiceNow competitors—are there any?

Table of contents

  • ServiceNow competitors may be right for you!
  • ServiceNow pros and cons
    • The Pros
    • The Cons
  • What are
…

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5 benefits of IT service mapping

5 key business benefits of IT service mapping

Table of Contents

  • What is service mapping?
  • What does a service portfolio represent?
    • Service catalog
    • Service pipeline
    • Retired services
  • Five
…

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The Role of Your CMDB for Effective IT Management

The role of your CMDB in effective IT management

Table of Contents

  • Practice and Process Support
    • Let’s find out several critical aspects that enable the CMDB to be the
…

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servicenow cmdb best practices

ServiceNow CMDB: Best Practices

Table of contents

  • A CMDB tool can maintain all other tools 
  • What is CMDB in ServiceNow?
  • What are ServiceNow CMDB
…

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Importance of business service map in IT

Why is CMDB business service mapping critical for IT management?

Table of contents

  • Understanding CMDB business service mapping
  • A modern approach to business service dependency mapping
  • Discovery planning process
  • Use
…

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CMDB Discovery

A CMDB Without Discovery Is Just a Database

Table of Contents

  • Trustworthy data
  • CMDB database: Attribute validation
  • Discovery of unauthorized devices and applications
    • A few examples:
        • Change enablement
…

Read More A CMDB Without Discovery Is Just a DatabaseContinue

what-is-itsm-in-2020

What are the ITSM trends in 2020?

Table of Contents

  • Top ITSM trends to give heed to
      • Preventing Service Shutdown 
      • The relationship between the data needed to
…

Read More What are the ITSM trends in 2020?Continue

IT Discovery is an important foundation of IT Management

The Importance of IT Service Management Foundations for a Growing Business

The past decade has introduced a tremendous change in the IT industry. If you were to compare your IT ecosystem

…

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  • Platform
  • Features
    • IT Discovery 
    • CMDB
    • IT Asset Management
    • Virima Visual Impact Display (ViVID™)
    • Service Mapping
    • Autonomic Social Discovery
    • Windows, macOS and Linux Discovery Agents
    • IT Operations Management (ITOM)
    • Managed Services Provider
  • Subscriptions
  • Integrations
    • Ivanti Neurons for Service Mapping
    • ServiceNow Discovery and Service Mapping
    • Cherwell Discovery and Dependency Mapping (DDM)
    • Jira Service Management
    • Discovery and Service Mapping for HaloITSM
    • Azure Discovery for CMDB and Service Mapping
    • AWS Discovery and Service Mapping
    • Other Integrations
  • Resources
    • Blogs
    • Use Cases
    • Whitepapers & Data Sheets
    • Videos
    • Events
    • Webinars
    • Reviews
    • News
    • FAQs
  • Partners
    • Our Partners
    • Partner Portal