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Service desk vs. help desk What's the difference

Service desk vs. help desk: What is the difference?

Table of Contents

  • What is an IT help desk? 
  • The features of a help desk include:
  • What is an IT
…

Read More Service desk vs. help desk: What is the difference?Continue

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  • Platform
  • Features
    • IT Discovery 
    • CMDB
    • IT Asset Management
    • Virima Visual Impact Display (ViVID™)
    • Service Mapping
    • Autonomic Social Discovery
    • Windows, macOS and Linux Discovery Agents
    • IT Operations Management (ITOM)
    • Managed Services Provider
  • Subscriptions
  • Use Cases
    • Configuration Management
    • Change Management
    • Migrate apps or data centers
    • Mergers & Acquisitions
    • Manage cloud environments
    • Reporting & Auditing
  • Integrations
    • Ivanti Neurons for Service Mapping
    • ServiceNow Discovery and Service Mapping
    • Cherwell Discovery and Dependency Mapping (DDM)
    • Jira Service Management
    • Discovery and Service Mapping for HaloITSM
    • Azure Discovery for CMDB and Service Mapping
    • AWS Discovery and Service Mapping
    • Other Integrations
  • Resources
    • Blogs
    • Whitepapers & Data Sheets
    • Videos
    • Events
    • Webinars
    • Reviews
    • News
    • FAQs
  • Partners
    • Our Partners
    • Partner Portal