Problem Management Archives | Virima

ITIL 4 ushers in an era of digital transformation using new technologies and new ways of working

Our Take on Making Modifications to the ITIL® v4

Problem management and incident management need to be treated differently. Here’s why

Although ITIL4^® is very complete in its …

Problem Management

The Challenges of Implementing ITIL Problem Management

Table of Contents

Making the Shift from Reactive to Proactive Management
- Proactive problem management relies on data:
- The advantages of

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