Device42 pricing: Features and alternatives providing better ROI

Table of Contents

• A deeper look at Device42 features
  • 1. IT inventory and asset management
  • 2. CMDB (Configuration Management Database)
  • 3. Data Center Infrastructure Management (DCIM)
  • 4. Application dependency mapping
  • 5. Cloud recommendation engine
• Device42 pricing: Unveiling the mystery
• Limitations of Device42 features
  • Steep learning curve
  • Limited reporting capabilities
  • Additional costs for essential plugins
  • System performance issues
• Virima: A strong contender for better ROI
  • Let’s see how Virima might offer advantages
  • Let’s see how Virima compares
• Decoding Device42 pricing and exploring other alternatives

Device42 pricing can be a mystery. While the software boasts a robust suite of features for IT Service Management (ITSM), navigating their pricing structure can be challenging. This blog unveils Device42 pricing details, explores its functionalities, and introduces Virima, a compelling competitor offering potentially better ROI.

Device42 equips you with a comprehensive toolkit for managing your IT infrastructure. Let’s delve into its core functionalities:

• IT asset management: Device42 streamlines IT asset management by offering features for asset discovery, tracking, and lifecycle management.
• Discovery: Device42 utilizes a hybrid discovery approach, employing both agent-based and agentless methods to identify and inventory physical and virtual IT assets across your network.
• Dependency mapping: Device42 provides basic dependency mapping capabilities, helping you visualize relationships between IT components.
• CMDB (Configuration Management Database): Device42 offers a centralized repository for all your IT asset data, adhering to ITIL best practices for configuration management.

A deeper look at Device42 features

Device42 offers a robust suite of features designed to streamline your IT Service Management (ITSM) processes and enhance your IT infrastructure’s efficiency. Here’s a breakdown of key features:

1. IT inventory and asset management

• Centralized repository: Maintain an accurate record of all hardware and software assets.
• Automated discovery: Simplify asset tracking with an automated IT discovery tool.
• Real-time updates: Ensure your IT inventory remains current for informed decision-making.

2. CMDB (Configuration Management Database)

• Visualize relationships: Understand relationships between hardware, software, and services.
• Effective change management: Facilitate smooth changes with a clear understanding of dependencies.
• Reduce downtime: Improve service delivery and minimize disruptions.

3. Data Center Infrastructure Management (DCIM)

• Optimize data centers: Plan, manage, and optimize physical infrastructure resources.
• Environmental monitoring: Identify potential issues before they escalate.
• Power management: Ensure efficient use of data center resources.

4. Application dependency mapping

• Understand interactions: Visualize dependencies between software applications.
• Manage risk: Effectively plan system upgrades and migrations.
• Optimize performance: Identify performance bottlenecks and optimize resource allocation.

5. Cloud recommendation engine

• Cloud migration planning: Make informed decisions about cloud migration.
• Cost optimization: Identify cost-effective cloud configurations.
• Performance analysis: Analyze workloads and recommend optimal cloud environments.

Device42 pricing: Unveiling the mystery

Based on user data, Device42 employs a tier-based pricing structure likely centered around the number of devices you need to manage. Here’s a breakdown of estimated costs (refer to the linked sources for more details):

• Tier 1: 1-100 devices: Pricing starts around $1,449 per year.
• Tier 2: 101-500 devices: Pricing goes up to $2,999 per year.
• Tier 3: 501-1000 devices: Costs increase to around $4,999 per year.
• Tier 4: 1001-2500 devices: Pricing reaches an estimated $9,999 per year.
• Tier 5: 2500+ devices: For larger deployments, custom quotes are required.

Note: It’s crucial to remember that these are estimations based on third-party review sites. The actual Device42 cost might vary depending on your specific needs and negotiated terms.

Limitations of Device42 features

While Device42 offers a comprehensive suite of features, it’s important to be aware of its limitations. Here are some key areas where users have reported challenges:

Steep learning curve

• New users might find the interface and navigation complex, requiring additional training or experience to master.
• This learning curve can delay initial productivity and hinder adoption for organizations with less experienced IT teams.

Limited reporting capabilities

• Device42 lacks the ability to export detailed reports on subcomponent changes (e.g., CPU, memory modifications).
• This limitation can hinder tracking hardware changes over time, which is crucial for audit and compliance purposes.

Additional costs for essential plugins

• Some core features, such as advanced reporting or specific integrations, might require additional purchases.
• This can lead to unexpected costs, especially for organizations with limited budgets or specific requirements.

System performance issues

• Users have reported that Device42 can sometimes experience performance slowdowns, particularly when handling large datasets or complex operations.
• This can impact workflow efficiency and frustrate users who rely on the platform for timely information.

While Device42 offers a valuable ITSM solution, it’s crucial to be aware of its limitations. If you’re considering Device42, carefully evaluate your organization’s specific needs, budget, and team expertise to ensure it aligns with your requirements.

Virima: A strong contender for better ROI

While Device42 offers a valuable ITSM solution, Virima emerges as one of the compelling Device42 competitors, particularly for organizations seeking better ROI.

Let’s see how Virima might offer advantages

• Cost-effectiveness for large customers: Virima’s pricing model can be significantly cheaper for larger deployments compared to Device42 pricing.
• No hidden fees: Virima eliminates site charges and location-based costs, offering a more transparent pricing structure.
• Service mapping advantage: Unlike Device42, Virima’s service mapping comes bundled with the Discovery and Virima Visual Impact Display (ViVID) features at no additional cost. Virima’s unique ViVID feature overlays near real-time ITSM data like open incidents and recent changes directly onto dependency maps. This visual correlation allows you to quickly identify potential causes for service disruptions and prioritize troubleshooting efforts.
• Comprehensive asset management: Virima gives you options to track assets, manage lifecycles, and ensure compliance.
• Centralized asset management: Helps you maintain a comprehensive and accurate CMDB.
• ITIL best practices: Helps you adhere to industry standards for configuration management.
• Hybrid cloud support: With Virima, you can discover and manage assets across various cloud platforms.
• Seamless integrations: Allows you to integrate with popular ITSM platforms like ServiceNow, Jira Service Management, Ivanti, and Cherwell.
• Data-driven insights: Virima helps you generate customized reports and dashboards for analysis.

Virima offers a compelling alternative to Device42, addressing some of its limitations and providing a comprehensive ITSM solution.

Let’s see how Virima compares

• User-friendly interface: Virima boasts a user-friendly interface, making it easier to navigate and learn, especially for teams with less technical expertise.
• Enhanced reporting capabilities: Virima offers more robust reporting features, allowing you to export detailed reports on subcomponent changes and track hardware modifications over time.
• Included core features: Virima includes essential features like service mapping and dependency visualization as part of its core offering, eliminating the need for additional purchases.
• Superior performance: Virima is designed to handle large datasets and complex operations efficiently, ensuring a smooth user experience.

Before committing to Device42, consider exploring Virima and its potentially lower costs. 

Virima offers a flexible pricing model designed to cater to the diverse needs of organizations. Choose from these popular bundles or mix and match features to create a solution that perfectly aligns with your requirements.

Decoding Device42 pricing and exploring other alternatives

While Device42 provides a solid ITSM foundation, Virima offers a comprehensive solution with enhanced features and a more user-friendly experience. If you’re looking for a powerful ITSM tool that excels in service mapping, dependency visualization, and ease of use, Virima is a compelling alternative worth considering.

Contact us today to schedule a free demo and explore how Virima can elevate your ITSM processes and drive organizational success.