ITAM in Insurance: Tracking Aging Infrastructure Nearing End of Life
An enterprise server can continue processing insurance policy transactions without throwing a single hardware error. A core network switch can …
ITOM for Hospitality: Beyond the Booking Rush | Virima
A hotel’s busiest weekend of the year is rarely a mystery. Advance reservations, group blocks, and last year’s occupancy data …
IT Discovery for Aviation and Airlines: Identifying Every System Tied to Safety and Operations
A freeze, a review, or an incident asks for the full set of ground systems tied to safety and operations. …
Service Mapping for SaaS Companies: Mapping Microservices and Cloud Dependencies
When a user of a SaaS product opens an application URL, the browser only displays a single interface. Behind that …
Service Mapping in Insurance: The Dependencies Behind Every Stalled Claim
On June 7, 2025, Erie Insurance’s security team spotted unusual activity on its network. The company disconnected systems to contain …
Retail POS Tracking: Mapping Backend System Dependencies
When a retail store register freezes during Black Friday or a flash-sale checkout portal times out online, revenue drops instantly. …
Tracking Public IT Assets for Audit and Budget Reporting
When state or federal auditors review public sector IT operations, missing asset records and inaccurate software license reports trigger immediate …
ITOM in Continuous Deployment Environments: Monitoring Service Health and Change
Continuous deployment environments change production faster than most operational models update. A deployment introduces new services, changed dependencies, or configuration …
ITAM in Retail and E-commerce: The POS Blind Spot Nobody Reconciles
In early 2025, security researchers discovered that a widely deployed e-commerce and retail point-of-sale integration gateway had been compromised via …
