How IT service mapping improves application visibility

How IT service mapping improves application visibility

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Application topologies can be a bit overwhelming at first, but once you get the hang of it, they’re a great way to understand how your business application is made up.

In this view, you’ll see all the resources that make up your application and how they’re connected. You can refine and manipulate the view in many ways—for example, you can drill into individual resource detail and status, enable timeline to view changes over time, and more.

IT service mapping is a method of documenting the components, communications and dependencies that make up your IT infrastructure. This can provide both a high-level overview of the architecture as well as specific details about each element in the system.

When you’re managing an application or infrastructure service, your business needs to be able to trust that it will be able to perform at all times. But how can you be sure that the right resources and dependencies are in place?

Service maps let you obtain a bird’s-eye view of the relationships between resources and services. Thus ensuring you take care of everything. Service maps are also useful for analyzing the impact of IT resources on a business service.

Read: Why do you need an application dependency mapping tool?

What is IT service mapping?

IT service mapping is a process of documenting the relationships between IT services and applications. The goal of service mapping is to understand your IT infrastructure and its dependencies, as well as the relationships between applications and services.

This information can be used for many things:

  • Helping you identify areas where you need more capacity or redundancy in your network
  • Identifying technical risks that may arise if an application fails

How does IT service mapping relate to application topology?

A service map is a visual representation of an application or infrastructure service, showing the application and infrastructure components that are required to deliver that service. A service map allows you to visualize how your applications, business processes, and IT resources are related.

In a data center or cloud environment, application topology means configuring applications on servers. It includes load balancers and other virtualized resources that can simultaneously serve multiple applications.

Service mapping is designed to let you easily create a complete map of your systems environment. It does by displaying connections between applications, physical servers, and virtual hosts. You can monitor the availability status of applications and servers, but you can also drill into location/site-specific maps to quickly identify the actual source of performance issues.

The first thing that comes to mind when you think about automating network topology mapping is how much time it will save you.

The second thing that comes to mind is: how long will it really take?

Unfortunately, manually documenting your network topology can be a time-consuming and tedious process. A lot of IT teams are working with limited resources and competing priorities. Thus they need to get things done quickly and efficiently.

This is where IT service mapping tools can come in handy. Service mapping tools use multiple discovery methods to map all types of devices and their interconnections. They can be switches, routers, servers, VMs, unmanaged nodes, desktop computers, or peripheral devices. In scanning a network, you can exclude devices and network segments from discovery scans and also track changes in network topology through scheduled updates.

Use service mapping for your disaster recovery efforts

How IT service mapping helps with application topology

The process of mapping out the application topology is a complex task. It involves visualizing the elements across your entire IT environment. Then looking at how these applications are interconnected and dependent on each other. This can be a very time-consuming process, which is why you need IT service mapping software to help you.

A visual map of your entire IT environment

IT service mapping software makes this process easier by providing a visual representation of your entire IT environment that is easy to understand and navigate through. With this information at hand, you can easily see how different applications interact with each other. Also, know where there may be dependencies or bottlenecks in the network. This gives you the ability to quickly spot issues before they occur so that they don’t interrupt service or cause any downtime for your users.

IT service mapping can help you reduce the effort required to document application topology. It also reduces the risk of human error and helps you identify any dependencies between applications.

Better change management

Service mapping can be used to create a baseline for future changes, helping you to identify dependencies between applications so that they are not impacted by changes in other parts of your infrastructure. 

Service maps help you identify your application topologies and simplify the process of documenting them. It is a great way to get started with IT service mapping because it’s simple, fast, and easy for everyone involved in the project.

Keep track of all application dependencies and topologies

The network topology, application dependencies, and communication flows of your data center are a crucial part of your infrastructure. They’re what enable you to run your business and keep everything running smoothly. 

A service mapping tool gives you access to dynamic visualizations of relationship and dependency maps that are automatically generated from your discovery data. You’ll be able to see infrastructure relationships, application dependencies, communication flows—and even service mappings related to your ITSM processes. That means less guesswork and more understanding of what’s actually happening in your organization.

What kind of service mapping is best for your business?

Reduce efforts documenting application topology with ViVID Service Mapping

There’s nothing worse than putting in all that time and effort to document your application topology, only to find out that it’s not quite accurate. And even if it is accurate, how much time can you really spend trying to keep track of all the changes that are happening in your environment?

IT service mapping is a great tool for documenting the different topologies in your organization. It allows you to easily identify the applications that are running on your network, as well as their dependencies and connections. This makes it easier for engineers when troubleshooting problems with their application or infrastructure because they can see exactly where things broke down.

ViVID Service Mapping is an automated service mapping tool that helps you visualize your application topology. It uses machine learning techniques to determine the relationships between your applications and their dependencies.

Find out more about Virima Visual Impact Display (ViVID™)​

Once you’ve used Virima Discovery to determine the relationships between your applications, you can use ViVID Service Mapping to map those relationships visually. This allows you to quickly see how different services interact with each other, which can help reduce bugs and improve performance.

When you’re trying to figure out how your applications and services connect to each other, it can be difficult to know where to start. That’s why we’ve created a tool that allows you to easily map them, even if they run in the cloud or on-premises, as well as in a hybrid environment.

Our application mapping tool will help you gain visibility into every application and service running in your organization. This means that you’ll know exactly where there are gaps in security coverage so that you can take action immediately. You’ll also be able to see which services have dependencies on others so that you can prioritize your patching efforts accordingly.

Enhance IT service mapping with Virima

Want to know more about our service mapping tool? Request a demo today!

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