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How Discovery and Service Mapping Create Value for IT

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Tired of guessing what’s tied to what? Time to connect the dots.

Do you really know what’s-connected-to-what in your data center and cloud environments? Are all your application, web service and enterprise service dependencies properly mapped?

Imagine the dreaded 3 a.m. call arrives from the help desk reporting a problem with “the network” or a critical business service is down, affecting overseas offices. You hope it’s alone to just satellite users, but a quick discovery reveals the same issue is impacting corporate access, and things could escalate rapidly. Or perhaps you work for a large healthcare system and the problem is impeding the delivery of patient care right now. Not good.

Your first thought is “what went down or what changed” then your mind quickly turns to wondering “where do I start?” In crises like this you want to consult with the subject matter experts and application owners who should have intimate knowledge of the affected systems, but good luck reaching them in the middle of the night.

Or maybe your responsibility, as part of DevOps, is planning new releases and changes. Does your release and change management software accurately reflect all relationships? Also, does it realize the dependencies for the systems, applications, and services that could be potentially under impact?

In today’s enterprise, complex data centers and cloud environments intertwine with services. Also, this makes it challenging to identify all stakeholders who need to be brought to the table. Also, without knowing all the moving parts- big and small- how can you properly identify and manage all the top risks of pushing the new release or making the changes?

Mapping out all enterprise services and applications is crucial. Also, use a Discovery and Service Mapping tool to make the information readily accessible to those who need it. Ideally this information should be tied to a CMDB or broader ITSM platform.

Also read: How Virima ITSM offers an ITIL-compliant IT service management platform?

Virima introduces agentless network and cloud discovery, automating dependency mapping to connect asset relationships and application dependencies. This ensures critical relationships are not overlooked. This reduces the risks of making changes and implementing new releases. It also reduces the response time to incidents and problems.

Virima, with their latest Discovery and Service Mapping software, can tell you more about your IT assets with greater accuracy than ever imagined and present the information in a variety of powerful, dynamic visualizations and reports. When changes do occur, Virima automatically keeps up with them. This means no more decisions based on bad asset and relationship data.

Key features

  • Agentless discovery of on-premise and cloud assets
  • Automatic Application Dependency Mapping
  • Website topology mapping across supporting infrastructure
  • Dynamic visualizations of hardware & software relationships
  • Reports communication flows between discovered and unknown assets
  • Enterprise business service mapping across all cloud and on-premise environments

Ready to go with Virima?

Learn more at or contact Virima today. Let us show you how the combination of our solutions, our services, and our expertise can help make your every IT deployment more successful, more quickly.