Five reasons why cloud assets should be in configuration management database (CMDB)Table of contentsWhat is CMDB, and why is it important for your cloud initiatives?CMDBs and change managementCMDBs …
ITOM in 2021: What Does the Future Hold?Table of Contents1. Data-driven IT Operations2. Increased Adoption of ESM Solutions3. Automation-based Infrastructure Operations4. Unified Management …
What is ITSM in 2020?Table of ContentsPreventing Service Shutdown The relationship between the data needed to automate issue detection and resolution and the …